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Reviews 616
William
Sep 16,2024I contacted Newton Property management to enquire about accessing the Customer portal, making a payment and also to set up a Direct Debit going forward. Tamur talked me through the process and was very helpful & professional in getting it all done within 10/15 minutes. Thank you for your help, William
Ali Bilgrami
Sep 14,2024Excellent customer service by John Hempstead. Highly recommend them.
Mike
Sep 14,2024We have been tenants at a Newton Factored property for 2 years and they have been fantastic. Even though we aren't actually part of the scheme they still treat us well - they respond to any breakdown issues very promptly. They also keep the common areas clean and more importantly secure. Thanks very much.
Sharon
Sep 12,2024I have been dealing with this company for many years. Jamie-Lee is honestly, such a great asset to the Newton Team. Jamie-Lee is fantastic at handling my property-related queries. No matter how big or small. She is prompt, professional, and always gets back to me on time. Jamie-Lee's clear communication and efficient service have made the process much easier and stress-free. I am Highly satisfied with the support provided form Jamie-Lee
Lindsay
Sep 11,2024Portal access issue was dealt with promptly,politely and resolved the same day.
Cathy T
Sep 09,2024I've had dealings with Newton Property Management for 20 years - one top floor flat. They have always been brilliant - eg leak from roof, they responded within hours to sort the problem out. This morning spoke to Roisin - wonderfully helpful, friendly, professional and sorted my query out. They are brilliant.
Bobby
Sep 08,2024Very bad company to deal with, I would advise anyone buying a property with Newton managing the ground just to leave buying it. They charge ridiculous amount For very small work they carry out they leave scaffolding on for months before the work has even started and charging landlord extortion amount.
JOURDON TEMPLETON
Sep 07,2024They charge ridiculous amounts of money for what “service” they provide. Cutting grass, testing emergency lights and various small bits and pieces, and before you know it you owe them £550 for 3 months. They are legalised gangsters, sitting in an office ripping off homeowners.
A B
Sep 06,2024John Mann (Glasgow office property manager) was very helpful and of great assistance helping with an issue with the contractors, I really appreciate his help with this. Thanks John
Mr Mccall
Sep 06,2024Wendy was very helpful and responded to my query!
Linda Nicholson
Sep 06,2024I received a pleasant and friendly telephone call to confirm the incorrect charges were reversed. The call was from June and she was very friendly and helpful in dealing with my enquiry. I am very happy and satisfied with her service.
Suzy Marchant
Sep 06,2024I cannot believe the number of 4* reviews this company has! They are slow to respond to complaints and even slower to have the problems fixed. Not one flat in our block of 76 had a good word to say about Newton Property. Thank goodness I’ve now sold my flat where they were the factor but I am still awaiting my float repayment from 5 months ago. The final bill was issued 3 weeks ago and despite having asked for the credit balance to be paid back to me, they continue to ignore my emails and phone calls and hold onto the cash! Please do yourself a favour and avoid this company.
Ian Seaton
Sep 04,2024Very helpful and polite. Tried very hard to sort things out for me.
HE
Sep 03,2024Answered call quickly and got my question sorted in a timely and efficient manner.
james Manson
Sep 03,2024This company proudly display that the staff at the NEWTON ACADEMY Should really be School for SCOUNDRELS Every year they send out a WSS after you sign up to have them as factors Communications Skill 0 out of 10 Never answer correspondence Accounting Skills. 0 out of 10 Send out bills which are appalling they send out account for 6 months with wrong dates THEY have had more managers than the wind changes BE AWARE they Don’t CARE
Sharon
Sep 02,2024Roisin was very helpful in clearing up a financial matter for me. Very friendly and professional. Thanks you!
Graham MacKenzie
Sep 01,2024Great job done on the cleaning of the facsia of Alexandra Gate development.I had been chasing this for a while , however Kieran eventually succeeded and got the job done and kept me up to date along the way
Katie B
Aug 30,2024I rate Newton higher than other Factoring Property Management I've come into contact with and do believe I have a caring and capable Property Manager in Linda from the Glasgow team. Having said that, in the last few months the service has taken a dip. Emails are taking weeks to receive response. They're not always clear and it's quite common to be told the issue will be resolved only for nothing to happen. The last quarterly invoice was inaccurate and took a while to get reassurance on it and the portal seems rather pointless. All comms should stay on the portal so it can be referred back to. If you're in credit, I would expect that to be reflected on the portal and previous invoices should still be visible. At least those that were loaded to the site. I hope this is a blip as I've reviewed higher in the past. UPDATE - Despite sending Newton an email ahead of the latest invoice highlighting I should be showing as in credit from the incorrect apportioning of the energy billing on previous bill, they didn't apply the credit. No doubt I'll need to wait days for a response. I don't know what has happened lately but the Admin side of things has been a real let down. No owner should have to do this amount of administration just to get things corrected. It's not good enough.
maureen
Aug 29,2024I was having problems with the direct debit and the agent called me and helped me through it.
87 Port Dundas Road, G4 0HF, Glasgow, GB
http://newtonproperty.co.uk
Craig Wilkinson
Sep 16,2024Very helpful and dealt with my query in a very professional manner