Contacted Newton Properties & was able to speck with a very polite/well-mannered & knowledgeable lady Wendy, I explained my query about a refund & Wendy looked into it & explained how the refund would be refunded. Excellent customer service.
Lauren responded to my query quickly and efficiently, enabling me to complete important paperwork. Very pleased with interaction
Bradley was really helpful and sorted my issue quickly
Timely reply and helpful
Wendy was extremely, efficient helpful and friendly and solved my problems competently which meant alot to me. Thank you so much Wendy I really appreciated your help and understanding.🤗🤗
The most pleasant and helpful young lady. Very knowledgeable and could not be more helpful. Everything done to my satisfaction without a hitch. Well done Wendy
Delt with Lauren today. Couldn’t have been anymore helpful.
Very pleasant experience. Problem was solved in minutes
Friendly helpful
Very swift responses and got my issue sorted very quickly with frequent updates.
Prompt communication from Jamie-Lee and all works carried out quickly.
Hayley communicates well and reply’s to queries promptly
As a former customer, I would like to thank Kieran Gallagher at Newton Property Management for his efficiency in sorting out a relatively long standing billing issue. That a service provider, such as NPM, should always attempt to serve their customers to the best of their ability, no matter how large or small the problem, is something that he clearly gets. Thanks again for your help!
Re. Louise Kennedy of Newton Property Management Ltd. Louise has been our go-to point of contact at Newton since November 2022 and as such she defines our experience with the company. An excellent communicator, fast responder and highly effective trouble- shooter we have always been reassured by Louise's intervention on our behalf whatever and whenever the need has arisen (which has been relatively often since we contracted with Newton to rectify many previous years of under-management and neglect by Ross & Liddell) We as landlords and Newton as agents could have no better representative than Louise and we hope that she can continue to be actively engaged on our account for many years to come. We wish Louise a long and rewarding career in the business.
We have been very happy with Louise Kennedy who has been managing our property in Glasgow's West End. She responds quickly and courteously to requests, organises contractors to handle issues that appear professionally and efficiently. A big difference to the previous factors we had.
Prompt service a
Very quick reply to my query and also a phone call with Lauren. Very helpful and polite.
Jemma was very good to deal with any time I emailed her about our development . She was always so efficient arranging to get the job done quickly and keeping us up to date with the progress etc.
We have always had excellent information and great service from John Hempstead ever since he has been looking after 95 Morrison street apartments. John is always very approachable and given us good advice and help with any information that we wish to discuss at any time. His information and chat provides us every time we contact him with much reassurance. As landlords for tenants in the building it is a huge benefit to us to have good communication whenever there is a problem. Lesley & Charles Bowman
Cara D
Aug 29,2024Brandon was exceptionally helpful. I have been having a problem receiving my invoices for 8 months now, and Brandon has been the only person who listened in Newton Property and managed to resolve the issue in less than 24 hours. I am very grateful as this had been causing me unnecessary stress.