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Reviews 616
Samantha
Mar 26,2025Tamur was so helpful, knowledgable, efficient and managed to majorly reduce the stress I have been under trying to fix all my account problems with Newton. I had been trying to get in contact for nearly two months as my account was not correctly set up initially and I had no access to my information. I had emailed and had no response after getting a generic email to say I would be contacted within 48 hours. I had then phoned a few weeks later stressing the problem with my online account and my inability to be able to view my bills or know how much I owed or would be charged going forward with the fees. The girl I spoke to on the phone was unhelpful, patronising and assured me that the problem would be passed over to IT to amend and that she would have my property manager call me the following day, I never received this follow up call and my account was never fixed by IT. Tamur has restored my faith that there are competent people who work for Newton. Thank you again to him for all his help and patience!
AA
Mar 25,2025Jamie was most helpful in sorting out the problems associated with the loss of DAB reception following the storm earlier in the year, by putting me in contact with the aerial people with whom I could discuss which signals were now coming through the aerial sockets in the flat; an additional aerial is being installed that will hopefully pick up the signals from the appropriate BBC transmitter.
Jun Zhou
Mar 24,2025Jack from Newton Management has been great—professional, kind, and always quick to respond to my questions. He handled a big storm damage claim really well, kept me updated, and made sure urgent repairs were sorted. Even with a slight delay from the contractor, Jack stayed on top of things and got the roof fixed promptly. Really happy with his service!
Jim
Mar 21,2025RIP of company allowed to have management contract for life started at 30.00 quarter now at 62.69 a quarter options need to be given so contract can be put out to tender after every 5 years due to above they can charge us what they want.
Mr Aaron Cormie
Mar 21,2025I emailed to enquire about my new registration and Debbie was able to provide advice and guidance to me with very quick email responses. I’m very happy with the information and service I received today. Thanks again Debbie
Peter Duke
Mar 21,2025Ewan Kelly, Property Manager has now taken control of issues. Great improvement on previous Managers
Alexander Coutts
Mar 19,2025Had a call with Debbie about setting up my account with Newton, very helpful and patient!
Isabel Mary
Mar 15,2025Prompt courteous service from both Newton & their plumbing contractor for a complex historic problem involving an old water tank
Thomas McMenamin
Mar 15,2025Prompt callback and very helpful service
Barry Wallace
Mar 15,2025Whats with all these 5 star reviews? Can I issue a plea to Newton that Kate, Debbie or Fraser take over my building? They wouldn't have taken 9 months to sort my property out going off some of those reviews. In fact, Santa isn't busy at the minute and would do a better job. Santa for property manager of Cathcart Street. Jack can work with the elves...............though everyone's Christmas presents would be months late, broken and all the children who wrote letters will have no replies and nobody would know what the hells going on 🤷🏿♂️
james smith
Mar 14,2025i have to wait for someone to call me back to pay by DIRECT DEBIT so far no one has called me back
Nicole Cavan
Mar 13,2025Issue resolved quickly.
Charles Bishop
Mar 13,2025Very responsive and sorted out my query within minutes. Debbie was amazing. Thank you.
Erin
Mar 12,2025Quick response and hopefully quick action
Murray Collie
Mar 12,2025Debbie at Newton was friendly and resolved my query promptly - all sorted in 5 minutes.
Keiran
Mar 11,2025Kate has been really helpful and has sorted any issues there has been in our building very quickly .
SM
Mar 11,2025I am fortunate enough to be up to date with my bills. Their bills have been really high for months though & several neighbours have not been able to pay from my understanding. Newton decided to send a letter saying that some of my neighbours have been unable to pay. They are now going to take legal action against my neighbours and if they cant get money.... myself and the others that paid will be responsible to pay at a later date. Let me be clear. Newton would rather send the "cant pay we will take it away" to people instead of reducing costs. These people would rather take legal action against struggling people than find ways to cut costs. I have suggested ways and they ignore me. They have suggested nothing to me. They have also never considered it as an option. They have only considered: 1. Legal action 2. Making others pay (punishing the ones who follow their rules) 3. Increasing the float (more bills... thats how to fix it) Anyway. Your punishment is having the job you have. Enjoy taking my neighbours TV's hahaha.
Kev R6
Mar 10,2025Avoid like the plague. Utterly useless company. About as useful as a chocolate teapot. We thankfully gave them the boot as they are useless. Also you'll see not a penny from me so you're idle threats of harassing my work place with phone calls will get you nowhere. Best thing we did as a group was give you lot the elbow. Good riddance to complete trash of a company!
Elizabeth McCarter
Mar 08,2025Helpful service from Fraser enabling me to pay a bill. Also to discuss problems we have had in the past and looking forward to a more positive outcome after our discussion. Feeling more hopeful now.
87 Port Dundas Road, G4 0HF, Glasgow, GB
http://newtonproperty.co.uk
joyce cameron
Mar 29,2025Can’t believe how terrible communication is with Newton!! Won’t take calls and no call back as promised, new Portal and email response times not fullfilled.. increase in management fees doesn’t seem fair for the service they are providing.