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Reviews 616
Deirdre Duncan
Oct 09,2024The presentation of the factoring service proposal given by Rachel and Natalie was most informative and given in a very friendly and professional manner.
M Preston
Oct 09,2024Newton are not managing our common property in accordance with the regulations in our Title Deeds, the Building insurance policy or their own WSS. For more than a year I have quoted verbatim the regulations that that they are contravening and I have met with them but they do absolutely nothing except to provide smoke and mirrors responses. I am in the process of referring the matter to the FTT
Ben
Oct 08,2024I would give zero stars if possible. I am now having to get my solicitor to write to senior managers to get a response. Keep clear of them, poor customer service, not trustworthy, do not respond or acknowledge you or your query. I will continue to post these genuine reviews, until I get a satisfactory response. I will check with my solicitor to see if a satisfactory response has been received. My solicitor has confirmed that he has received a response from a Director, which he is following up. It is a pity that I had to resort to getting my solicitor to write to the Senior Management Team to get a response.
Agnieszka
Oct 07,2024Kiran Singh - very helpful Property Manager who manages our development in Aberdeen. Happy with his polite and proactive attitude. Thanks again.
Loz
Oct 06,2024Ridiculous accounting and invoicing, despite several emails no response of any substance. Urgent hse issue took 3 months to rectify despite chasing and was only completed because we had an agm and argued with the property manager.
Evelyn
Oct 04,2024They never answer my emails.
Louise
Oct 04,2024Kiran was a fantastic help at merging our 4 properties together under the portal to make them easier to manage in one place.
Tom Tracey
Oct 04,2024Wendy was very friendly, helpful and informative.
Mr Cook
Oct 03,2024Wendy was very efficient on the call and did her best to get all the information I requested.
Rae
Oct 03,2024Contacted the office for the Second time, to again try to cancel a direct debit due to a property sale. This time Wendy at Inverness branch, was patient, polite and friendly. Taking time to understand the problem. She has since emailed me to state that she managed to resolve the issue. Clearly a credit to the company.
Duncan Galbraith
Oct 03,2024Phoned to report a leak from our gutters and was put through to Rhea. Within a couple of hours I received confirmation from her that a work order had been issued to a local contractor. Rhea also proactively asked for the gutters to be checked as she could from her records they have not yet been cleaned this year. Excellent service.
Joyce
Oct 03,2024I wasn’t able to access the invoice detail online and June sent it to me be email. I have now reset my account And shouldn’t have any problems going forward.
Marilyn
Oct 02,2024Charlotte Campbell. Shev
customer
Oct 01,2024Very helpful in helping me setting up my banking details with your company the people I have met have been very helpful and friendly
FRANK E
Oct 01,2024A polite, professional, and friendly conversation resolved the issues, with a request for me to provide additional information to conclude the one outstanding item.
Miss Mia Mckay
Oct 01,2024The person I spoke to, Wendy P, was friendly, helpful and very efficient!
Lucas Cheskin
Oct 01,2024Great experience, precise information and a calm and helpful manor
James MacRae
Oct 01,2024After some invoice issues, Jamie-Lee was extremely helpful and courteous.
Steph
Sep 27,2024Kiran has been easy to reach, returns your calls and emails in a timely manner. Looking forward to the internal decoration being completed.
87 Port Dundas Road, G4 0HF, Glasgow, GB
http://newtonproperty.co.uk
Alison, Aberdeen
Oct 09,2024Friendly, polite and efficient service. Wendy Prentice.