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Reviews 616
Monika
Nov 29,20245 starts to Debbie Morrison for calling me back on short notice and being extremely helpful. Can’t say anything about the property management as too soon to say, but a massive Thank You to Debbie for her assistance
Michael Sockalingam
Nov 28,2024I contacted Brandon at the Glasgow office with two issues , both sorted over the phone in real time with no problems whatsoever.
Customer
Nov 27,2024All good and Kiran answered numerous enquiries promptly
Kieran Rodger
Nov 26,2024Kiran has been really helpful to me since moving into my new property, cannot recommend her enough.
Charis
Nov 26,2024I live in a small development of 20 properties in Aberdeen. Newton has recently taken over its management. We had a problem with groundworks which had shifted and become dangerous. Newton arranged for a company to come within the week, they spent 3 days digging it up and relaying the setts and concrete blocks, and this common ground is now safe again. So far we have had rapid and helpful feedback from Newton.
Mrs M McLaughlan
Nov 25,2024Wendy was very helpful and knowledgable. I couldn’t have spoken to a nicer, more helpful person. She is a gem.
Brian Scott
Nov 24,2024Kate Bullock is our new property manager and keeps me informed about jobs in hand progress etc and out come
Audrey
Nov 23,2024I had a problem with water ingress in my property. My property manager Jack Moran was on the case immediately. Roofing contractors were on site quickly and Jack kept me fully informed throughout the repair. In my 20 years plus as a landlord I would rate this as one of my best experiences dealing with a factoring company based on the speed with which Jack addressed the problem, his friendly manner and his communication.
customer
Nov 23,2024Quick to respond to the issue and quickly resolved
Alan
Nov 23,2024Chancers! Disputing a valid public meeting to sack them and promising a review of insurance premium. Very good but you are still trousering 30% additional kick back from the brokers in applying the policy! Very disappointing unprofessional and poor service.
MRS SHIRLEY SCOTT
Nov 22,2024I sold my property which was managed by Newton in August. Since then I have repeatedly asked them to refund the balance on my account which they are refusing to do. While I understand there may be final charges still to be invoiced, Newton have no authorisation to withhold my money. Emails fall on deaf ears. Update 5th December. I have now spoken to a very helpful and understanding Catherine Flanagan who has resolved the issue and apologised for the poor experience. I am glad to see that Newton property are working on improving their services and customer contact. Thank you Catherine
Rebecca
Nov 21,2024We had the misfortune of having Newton as our factors in a flat we owned for just over 2 years. We made repeated complaints about the ground maintenance company not showing up, or just coming to eat their lunch in our car park and then leaving. After many of us got together there was some improvement, but we were definitely over charged. Fast forward nearly 18 months after we sold the property and they sent an invoice for an outstanding amount. Having been used to this level of incompetence we paid it the next day, only to then receive an email stating it was an error and any payments would be refunded. This was August and it is now November and my email has been ignored. Hopefully this will help to speed up the refund. UPDATE - Still no reply one week after emailing the address provided. If I still haven't heard anything I'll be posting a Google review.
Laura Dickson
Nov 20,2024Jamie-Lee is a wonderful property manager. Very fast at responding to any queries or issues and always a delight to deal with. A credit to Newton Property for sure!
Phyll55
Nov 20,2024Fabulous service and addressed my issue very quickly and provides excellent customer service. General gardening of our estate is carried out really well and the the gardeners are always very courteous. Excellent property manager and keeps you well informed at regular intervals.
BFin
Nov 20,2024I’ve called a couple of times to ask for maintenance to our property and each time my requests have been dealt with efficiently and in a timely manner. On one occasion it happened within hours of me contacting them. Also, all correspondence has been polite and friendly which makes me feel happy to deal with them.
Blair
Nov 19,2024The difference between Newton and our old factors (Morison Walker) has been night and day. Helpful and friendly staff anytime I’ve phoned with a problem, Ewan and his team have been quick to try and resolve outstanding issues and quickly as possible and genuinely seem to want to help with any problems at the property!
Jack McGirr
Nov 19,2024Phoned Brandon in the Central Scotland branch to assist with an emergency situation and he could not have done more to help. Very impressed with the standard of service from the Property Management Support.
Roller skating champ!
Nov 17,2024Very prompt, friendly and pro active service from Jamie-Lee. Pleased with the communication from Newton Property.
Pamela Fenton
Nov 15,2024Excellent support and advice from Laurent with my Newton Account this morning. Very much appreciated His attitude and customer friendly service just made my day Thank you Laurent
87 Port Dundas Road, G4 0HF, Glasgow, GB
http://newtonproperty.co.uk
JEAN COOKE
Nov 29,2024Lauren Haggarty was very helpful and professional. She took ownership of, as she was unable to pass me on and made me feel comfortable and confident my queries would be answered in due course. Very good service.