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Better futures start now. Get Started Founded in 2003, NinjaTrader supports 800,000+ traders worldwide with a powerful and user-friendly trading platform, discount futures brokerage and world-class support. Our platform is always free for advanced charting, backtesting and trade simulation. Download NinjaTrader’s award-winning trading platform and get started with a free demo powered by real-time market data. Free Demo Trade Futures Blog Contact Support Award-Winning Technology and Broker Services NinjaTrader is consistently voted an industry leader by the trading community. Through a unique combination of high-performance trading software, discount brokerage and real-time support, we empower traders to enter the futures markets.
Reviews 634
Myung Woods
May 04,2024Chris was amazing help he was a knowledgeable kind clear. I appreciate that. Thank you so much, Chris.
Jeff Fox
May 03,2024SEV IS AWESOME! She help me fix my issue , Thank you so much.
Donald Laing
May 03,2024Adrian helped immensely. Professional,patient with a newbie and and did not stop until problem solved.
vince Jones
May 02,2024I looked at multiple trading platforms. For me, NT is by far is the easiest and offers the most options, indicators and whatever I need for success. Their customer support is extremely fast and thorough..
David
May 02,2024Quick and clear
Hoang Gia Nguyen
Apr 30,2024There are often errors, when I make a transaction I have to record a video as proof. I am having negative balance error when trading but nt8 does not resolve it for me and blames me with unreasonable reasons. I sent proof including photos and videos but you still haven't resolved it for me. terrible.
Arthur
Apr 27,2024Chris did a great job!
John
Apr 24,2024Support call was answered very quickly. Issue was answered and resolved quickly and followed up with confirmation e-mail. Excellent customer service, Thank you.
Michael Schmitt
Apr 23,2024We were able to find a fix to my questions pretty quickly!
Rasheed
Apr 13,2024I can't speak to what the company is doing well but the young lady that assisted with the issues I was having was a delightful and pleasant as she resolved my issues.
Raj
Apr 11,2024The CS person was engaged with me all along, never saw a lapse.
Leland
Apr 11,2024Both Allen and Chris were very professional and took care of my issue on the 1st try. I appreciate their professionalism!
Lyle V.
Apr 06,2024I was not able to connect to Ninja Trader and called Help desk. I received an email and filled in the information that included: phone number, problem, times I knew I would be available and the help software I already had on my computer. It took Christopher only a few minutes to correct the problem. He was polite, easy to talk to as I explained the problem and how he corrected the problem. Great job, thanks, Lyle
Cliff
Apr 06,2024Joseph was very patient and answered all of my questions. He also made himself available should I have further questions on the platform. It was a good experience.
MD
Apr 05,2024Quick, accurate response that resolved my problem.
Paolor
Apr 04,2024He is very special in what he is doing. I'm very appreciated for his specialty. Keep us good work. Thanks Paolor
Bradford
Apr 02,2024Christopher was great! Very polite and fixed the issues I was having.
Charles C
Apr 01,2024Manfred was quick to answer my question and to make sure I was completely helped until everything was resolved! Thank you so much Manfred!
HRMusic
Mar 28,2024I'm new to NinjaTrader. The platform is easy to trade on, but difficult to maneuver to other pages and to find help. I'm sure I'll get used to it. The first time I made a deposit it was available the next day. I requested another deposit 3 days ago, it came out of my bank account the next morning and still has not appeared on my NinjaTrader account. I got a margin call and a fine yesterday. Today I'm just out of the deposit. I'm told there is a 3 day hold? It's been over 3 days.not at all like any other platform I've used before. I'm sure I'll learn my way around - eventually. The charts and ladder are easy to use.
222 N LaSalle Street, Suite 1450, 60601, Chicago, US
http://ninjatrader.com
Alexander
May 07,2024Nate D, has helped me out tremendously with getting logged into Tradovate from the NinjaTrader Account. He gave me a full step by step to get it fixed.