I ordered a wardrobe and whilst I was delighted with it I hadn’t realised it would not fit up my stairs. Kishan supported me with arranging a return and he could not have been more helpful. 10/10 for customer service.
Good selection of furniture. Easy to order online and arrange delivery. The table I received was exactly as described and good quality at a very competitive price.
My products arrived as described and are great quality
Brilliant service del Ii very of excellent quality furniture in two days !
We bought 6 chairs and a dining table from the site. After about four months, I noticed that the color of the chairs started to peel off and at the same time cracks started to appear in the wood of the table. I contacted the company's responsibility, after a month or so a technician came here, immediately disclaimed responsibility and said that it was not a factory problem and there was nothing to be done. About the table he reminded us that we don't put a cover over it, even though we told him there was a cover and we only took it down for his visit, he said it didn't matter if he didn't see it didn't exist. He said the company told him to put some kind of polish or coating on the table and that would take care of the problem, since then the condition of the table has only gotten worse and it's been two weeks in total! I contacted the warranty again and again they refused and said that if it is not a factory problem it has nothing to do with them! And they offered me to buy the same table at a discount. Really disrespectful! Why would I buy a new table when I bought a product six months ago? This only indicates poor quality raw materials and poor customer service! Very disappointing and a waste of money
This is definitely the most comfortable sofa we've ever bought. We are very pleased with it. Highly recommend anyone wanting a good, well made sofa. Price is reasonable as well.
so pleased with my oak furniture. it was really well packaged great quality and so sturdy. would never buy flat packed again
Ordered table chairs, side tables & tv cabinet. Really pleased with the service and quality of furniture
Excellent service. The TV unit we ordered is a quality piece of furniture and looks really good, just what we wanted.
Excellent service from customer support to ensure we received all our order at once. Beautiful well made furniture
Excellent communication, delivered on time and communicated delivery time throughout the day of delivery. Extremely pleased with the quality of bed frame and more than happy with the price (purchased in the sale) Would recommend the company and would use to purchase again.
I am very happy by the Quality of the products from Oak Furniture Superstore. When they came, it looked very beautiful and nice. Just the seats could be a bit wider.
Happy with furniture and delivery
I am very pleased with my chest of drawers. The quality and appearance are very good. The two chaps who delivered it carried it up to my bedroom which i VERY MUCH APPRECIATED.
Very good service.
3 years ago I have purchased 6 dinner chairs from Oakfurniture superstore order number 3000047143 and the chairs now look very worn. I know the warranty is gone, but I have contacted them to purchase new covers and they said they don't sale covers but only chairs. I wish I could attach a photo for other people to see so they know how these chairs will look after 2 years of light use and covers are not sold separately.
Delivered a nice table and chairs on time with good service. Thank you.
Great service no problems with order or delivery
Ordered an oak table and 6 chairs was delivered a week later easy to assemble legs on table and seats on chairs very happy with the quality and comfort would definitely recommend
Catherine Martin
Jul 06,2024Absolutely delighted with my new sideboard which is top quality. Delivery and communication was great. Thoroughly recommend and a really good experience.