Have used the company in the past and received the same excellent service for our new piece of furniture. The quality of the product and finish is excellent.
On-time no hassle delivery. Drawers are exactly as described
Customer service was excellent, phoned back when promised. Delivery was perfect, they use BJS Home Delivery and can't fault them, items arrived exactly when they stated and all boxes were checked and popped into the kitchen, where I wanted them. Most importantly though, really happy with the quality of the products. Had to attach legs to the top of the Hampshire extending 140cm table and seat pads to the Warwick chairs but all easy and then ready to go. Really good quality heavy wood table, another very happy customer. Would love to add my photos but can't see how to on here.
I’m really happy with the dining set and bedroom furniture I bought. It arrived within the timeframe, communication was good, and the furniture is really nice. One piece did arrive damaged, hence the 4/5 review. Still waiting to hear back from OFS about that.
Great product and price, after sales and delivery first class.
Very happy with product, sturdy, well made and delivery quick
Great quality product Easy to order Prompt delivery
This company is fantastic, real wood furniture of good quality for a bargain price. The delivery was seamless and the packaging to avoid damage, impressive. I heartily recommend this company
Very pleased with my dining table. Instructions for assembly were very clear, an It was very easy to put together and it’s really lovely quality. Delivery was with in 48 hours, with me being able to book a day that suited me. Delivery lads were respectful and delivered it to my dining room. One concern…..as opposed to complaint! Polystyrene packing? Awful, messy and so much of it to get rid of. I know it was protecting the goods in transit but there has to be something more environmentally friendly? Just a thought x
Ease of using website and ordering,communication, delivery times and delivery operatives were very goof
Absolutely gorgeous table and chairs and a fab delivery company who I have reviewed separately. Had an issue with initial delivery but this was followed up and sorted with customer services in a quick and fair manner.
Took 10 weeks to receive our chest of drawers and when it arrived it was faulty. It has now taken another 9 weeks before we will receive a replacement - so just 4 months in total. No compensation offered. Will never use again. Definitely a business to avoid.
This was my first purchase from OFS comprising a dining suite, TV unit, nest of tables and side table in Loxton design. Everything is the highest quality, well made and arrived in perfect condition. They are outstanding value for money compared to other oak furniture stores. I love the design and it all looks superb. The delivery date was slightly delayed because of issues outside their control but they kept me informed and it wasn't a problem for me. The delivery guys were great, very efficient, helpful and friendly. I cannot praise OFS enough and will certainly shop there again in future. A very happy customer, thank you.
Amazing company , great price great quality and much much quicker than furniture village … will definitely order from here again . Saw online and delivered within 4 days great communication from delivery drivers too..
Delivery was excellent and on time furniture was also very good quality and very pleased with it.
Beautiful furniture for the price.Had a few issues and customer service was second to none.Definitely recommend.
Everything went smoothly from the get go easy to order and delivered within afew days.
Lovely chest of drawers
Excellent service Good product
Mrs JENNY CALVERT
Apr 27,2024Having enjoyed my in situ at home choosing my new furniture I missed the following procedure for delivery and build where needed of furniture items. This caused me to make several phone calls to try to correct the situation which initially was told not possible Thanks to Customer Services my delivery was eventually unboxed built and placed where instructed a service which should be automatically part of the experience.