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Reviews 481
Alex
Aug 27,2024Leon was extremely kind and understanding. He took the time to listen and offered meaningful insights.
Cambren Sievert
Aug 27,2024Leon was super helpful and speedy to respond, would highly recommend them
Mike
Aug 25,2024I was in search of a legitimate company to help me obtain my PSD letter for my dog and came across Official pets after scrolling past the sponsored section on Google. I also double checked the reliability and overall quality of service here on trust pilot and I must say I am 100% happy I chose Official Pets. Leon at Official Pets was more than knowledgeable on any questions or concerns I had in obtaining my pet’s PSD letter. I can confidently say that I feel more informed about the laws and regulations of traveling with my now certified PSD thanks to Leon and Official Pets. They also made sure I had their phone number so in the future if I have any questions or concerns about what my rights are with my service animal I can call them directly and they can help me with my problems. Great company, unrivaled customer service and genuinely helpful!!!
Jas
Aug 23,2024100% recommend. Referred from Reddit. I was quickly connected with an attentive licensed therapist who made the process extremely pleasant. Thank you Leon! I was able to receive an ESA letter for my new apartment community in less than 24 hours.
Jeff
Aug 23,2024Leon made the process easy. He was able to diagnose my child and write an ESA letter quickly. The ESA letter was approved with my pet free rental building. We adopted a kitten which has already improved my child’s mood. Thank you
customer
Aug 19,2024Official pets was very helpful and fast acting.
Isabella
Aug 17,2024A licensed therapist contacted me within a few hours to confirm my need for my ESA. The whole process was super easy, the letter looks great, and Leon was very nice and helpful. Official Pets also had the best price I could find for issuing of an ESA letter online. Really pleased at the ease of this!
Kai
Aug 15,2024Great service. Fast, efficient, exactly what I needed!
Armen Mirzoyan
Aug 15,2024I met the best people in the world. I appreciate you
customerTS
Aug 14,2024Leon was professional and very supportive during our conversation. He took the time to understand my concerns, provided support and also actionable steps. He was also quick to share the letter with me. I’m very glad I picked OfficialPets.
Yuliia Havryliuk
Aug 14,2024Excellent experience with the doctor. He explained things very clear and was very supportive.
customer
Aug 14,2024Рекомендую всем!!!Очень приятные и отзывчивые ,профи в своём деле! Всё сделали быстро ! Я очень доволен!!!
Julia
Aug 13,2024It was great experience! Dr. Leon Melnisky was so nice and helpful. Check up goes very comfortable, I’ve received my documentation fast. Definitely recommend official pets!
customer
Aug 13,2024The therapist I spoke to León Alexander Melnitsky was very easy to talk to. The process was quick I got my letter in less than 24 hrs. Process was very straightforward and easy to complete. So happy I found out about Official Pets!
J. Carmichael
Aug 11,2024I suffer from anxiety and depression. My therapist from Official Pets was amazing. He calmed me down with his soft spoken kind demeanor. Very helpful and lighting fast responses to my concerns. Highly recommended Official Pets for you letters.
Jonathan
Aug 11,2024I strongly recommend Official Pets for anyone in need of an ESA letter. The website is reliable, stress-free, and connects you with experienced licensed therapists. I had the privilege of working with Leon, who was exceptionally empathetic and truly understood my situation, especially given my military background. He guided me in the right direction, and the process of obtaining my ESA letter was smooth and efficient. Thank you, Official Pets, for making this experience easy for both me and my dog, Cassie. Thank you again!
Ursula
Aug 10,2024i honestly couldn't have asked for a better experience. Leon was so incredibly kind and helpful!! i spoke with him and had my ESA letter ready within hours and he even went above and beyond helping me fill out the most ridiculous form required by my landlord. i really can't stress enough how fast and efficient this whole process was. Leon you rock!!! me and my kitty Ruto are beyond grateful!! <3
Elena
Aug 09,2024Service has been super! could not ask for better
customer Kateryna
Aug 07,2024Many thanks to the Official Pets team for very fast work, courtesy, good advice on any questions. I received the ready-made document 1.5 hours after payment. Everything was very professional and at the highest level. I recommend!!!!
customer
Aug 29,2024Everything is in time