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Reviews 481
Alex Smith
Jun 05,2024Great experience. really enjoyed the conversation and the letter came quickly!
Dara
Jun 02,2024Thank you so much for helping me with my ESA letter for Bella. Leon is the best! Great communication, super quick too. I did my request late at night and he texted and called me early in the morning to get everything started.
Olena Pakhomova
May 31,2024I am very grateful for Leon's help. Everything was explained and answered all the questions! Leon, you are the best!!! You work professionally and quickly!!! I highly recommend official pets to anybody that needs to make their dog an assistance dog‼️
Lidia CruzMartinez
May 23,2024The people working there were always helpful and patient, ready to help answer our questions and overall made the process a lot simpler.
customer Stacy
May 23,2024The experience was great! Communication was very fast, promptly and on point. The whole team was very supportive throughout the whole process. Definitely suggested!
customer
May 19,2024Leon was incredible! He was so helpful and made this process of certifying our dog as a PSD so easy. This company is very knowledgeable and thorough with this process. I highly recommend this company to everyone who needs assistance certifying their pet. Thank you so very much!
Jonathan Wilkerson
May 19,2024We needed help with getting our pet certified. And our friend recommended this company. So we called not knowing what to expect. But after talking with this company that was so knowledgeable and guidance made the process so easy and painless. If you are looking for a company that knows there stuff about making your pet official. Give this company a call it is worth it. Special Thanks to Leon for all his help. My wife and I are so greatful.
Omi Doe
May 18,2024Leon was attentive , understanding, and very easy to talk to. I paid a little more for the quick turnaround and had my ESA letter within an hour of my filling out the paperwork online. I've used other services before but will never use a different provider than OfficialPets.com again. Thank you!
Marta H.
May 15,2024I am very satisfied with the services I received for obtaining an emotional support animal certificate. The process was extremely simple and convenient, and I received all the necessary help and information. The specialists I spoke with were professional and friendly, answering all my questions and providing detailed instructions on the next steps. Thanks to them, I was able to quickly and effortlessly obtain the certificate, which is very important for my well-being and the support from my animal. I highly recommend this service to anyone seeking reliable and effective assistance in resolving similar issues.
Светлана Бальмакова
May 13,2024Спасибо большое, очень вежливый доктор. Справку сделали быстро, спасибо за поддержку 🙏🙏🙏
Nicholas Woods
May 12,2024Top tier customer service. My Therapist was kind and compassionate. The process was smooth and I had no issues when moving into my new place. I gave them the letter and there were no questions asked. I am extremely grateful to my therapist and just for the simplicity of the whole process. 10/10 highly recommended
Ashley jones
May 11,2024Thanks to official pets Lennon is free to explore the world with ease. The process was swift and efficient. I had absolutely zero problems when I presented my ESA letter to my building manager. So if you see us strolling the neighborhood it’s all thanks to our amazing therapist at official pets.
Sabrina Mella
May 08,2024So easy to talk to and they guide you and answer all questions regarding flying with your pup. They make sure you are informed with law about flying with your pet and they are super nice! HIGHLY RECCOMEND. Now i can fly with my PSD animal anywhere ❤️
Abbey Lin
May 07,2024Was able to get a PSD letter within 8 hours
Dasha
May 04,2024I highly recommend official pets! Huge thank you to Leon! Amazing fast service and outstanding customer experience!
Misha Linnyk
May 02,2024Excellent service, friendly personnel. Highly recommend.
Jilda
May 01,2024Very professional and informative. The entire process was very easy
Andrea Copeland
May 01,2024Leon at Official Pets goes the extra mile to ensure customer satisfaction and an effective, legal ESA letter. He is professional, personable, and compassionate. I highly recommend Official Pets.
Gabriel Puerta
Apr 25,2024They were pretty straightforward and clear, the process was also very quick and the therapist very friendly!
customer
Jun 10,2024A great help and was very knowledgeable about many different mental health topics, as well as understanding with explaining any questions we had. Would highly recommend.