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P2P is the international parcel delivery company that covers every corner. We are the safe pair of hands that get your customers’ deliveries to them through our truly global, innovative delivery service. Established in 2009, we are a group of passionate logistics experts who work tirelessly to support e-commerce retailers break down the barriers of international trade, providing parcel delivery services to over 200 countries. We offer a choice of delivery solutions allowing our customers to offer flexibility to theirs. Our P2P TRAKPAK service is the first global tracked delivery solution designed specifically to support e-commerce. We also offer P2P EXPRESS, P2P RETURNS, and P2P UNTRAK, our reliable untracked service. Our strong partnerships with final mile delivery partners across the world means we can get your customers’ parcels to them wherever – and whenever – they need them. We never stand still. And our innovative IT platform lets us talk to your customers in their own local language, meaning we truly offer a quality, global delivery service. Customer care is at the heart of our business. Everything we do is to help our customers because we truly care about the relationship you have with yours.
Reviews 861
Mark Grubbs
Nov 27,2024I've never seen a company that stayed in the shipping business that there 1 star rating was at 73%, far out ways they're 5 star rating of a measly 3%. Also I ordered my product off of zazzi. I was not informed that my product was coming from out of the country. I also pre-ordered this almost 4 months ago for the release date November 13th; and it hasn't arrived, it's almost Thanksgiving. Initial arrival date was November 22nd. Do not use P2P companies for your shipping they are not very good at what they're supposed to do
Bryan Carstens
Jul 17,2024Hey i’ve orderd a pair of jeans on the 5th of June. My package hasn’t moved in over a month and is held at location by p2p mailing says Fedex fic. They aren’t responding to my E-mails either the same goes for my retailer wich is Broken Planet. Can you help me? FIC Tracking Number: JAM8470GB86586850501
Fabian Bauer
Jun 11,2024Sendungsnummer: KIT5800GB08588712401 Meine Bestellung hängt seit 07.06.2024 in Venlo (NL) fest und bewegt sich nicht mehr weiter obwohl der Zoll usw. alles erledigt ist. Eigentlich sollte das Paket am 06.06.2024 bei mir (in Österreich) zugestellt werden.
Ano
Jan 17,2024Je n'ai pas du tout une mauvaise expérience avec ce transporteur. Par contre, le délai de transporteur entre le Royaume Uni et la France est beaucoup plus élevé que les prestataires utilisés habituellement.
Claudia
Jan 02,2024J' ai passé commande auprès de printerpix, ma commande a été expédiée le 20 décembre, nous sommes le 2 janvier, je suis sans nouvelles et le numéro de suivi est annoncé comme introuvable. Printerpix est bien évidemment injoignable ! Ce n' est vraiment pas un service de pro!
Marianne BONJA
Dec 26,2023Bonjour, Est ce que les personnes qui ont commandé via printerpix ont reçu le commande via p2p ? Dans mon cas, pas encore. Merci !
Karine Decottignies
Dec 23,2023Bonjour, Commande envoyée par Printerpix le 15 décembre 2023 (livraison certifié avant Noël ) nous sommes le 22 décembre et toujours rien sans aucune nouvelle.... IMPOSSIBLE de trouver un suivi!!! Merci de me donner plus d'information svp, v était un cadeau de Noël VOTRE COMMANDE A ÉTÉ EXPÉDIÉE Nous avons pensé que vous aimeriez savoir que la commande 101403329 a été expédiée. Code de colis : COA0M42959 Suivre l'avancement de votre commande: ESP7040GB04310706201 Expédié par: P2P(ESP)
Nick Debo
Dec 05,2023They cant seem to be able to find my package
Raquel
Aug 25,2023Hello, I have a question regarding a package that was scheduled to arrive on August 24th. I have not received any shipment updates since August 16th, and I am wondering if you could assist me in figuring out the current status of my package. I possess a TrakPak P2P code, but it appears that it has gone missing in Venlo, 5928 NL. Could you please offer me any help? Thank you. Hello The FIC Trucking Number is PRO0560NL04595481101 Thank you so much for your assistance.
Edeltraud Raschke
Aug 05,2023Ordered thru Amazon. The tracking number ITD6720GB94607149501 shows that it has been delivered on the 1st of August to Osterrönfeld?!? I live in Nürnberg Germany and I haven't received the merchandise. Is it possible to give me any information as to what happened to my order?
Ashley Lynch
Aug 01,2023Haii so I orderd a pagach from oh Polly and I acidentely put the wrong adress so my quation is can you Send it to a noter adress
Keith Stevens
Jul 28,2023Writing this on behalf of my father Ken Stevens. My father was awaiting a mattress delivery on behalf of the Sleep Shop. Someone from your company tried ringing on Thursday 20th July but my father was at work. They rung again Friday lunchtime and left a message saying they would be delivering the mattress on Monday 24th July between 7-10am. Only issue with that was my father was going on holiday on Monday 24th July. Any company with any common sense would not arrange a mattress delivery without first speaking to the customer to check if the delivery date was OK! My father wasn't able to take the calls Thursday and Friday as he was at work. He rung back Friday at 4:40pm but no-one answered, he tried again at 5pm but got through to an automated message saying the office was closed, P2P are the only courier company I've ever heard of that don't work after 5pm or work weekends. My father left numerous voice messages and also texted to say he was going on holiday on Monday 24th July. Despite this the unless delivery company still attempted to deliver the mattress on Monday 24th July. My father wasn't in and the driver phoned my father asking where he was! You would have thought after all this, this useless company would have learnt their lesson about speaking to the customer first before trying to arrange a mattress delivery. Earlier today they rung my father who didn't answer as he is on holiday and a man called Benjamin left a message saying they would be delivering the mattress on the morning of Tuesday 1st August! No this is not OK as your company has been told more than once to do a pm delivery so that I can be there to swap the mattress over on behalf of my father. It's mind blowing how incompetent this company is. To arrange a mattress delivery not once, but twice without first speaking to the customer is ridiculous. To not bother checking your messages is ridiculous. Finally to be phoning my father when he is on holiday despite being clearly told not to do this is completely unacceptable. The only reason I am giving this company one star is because trustpilot won't allow me to give zero stars.
Viviana Antignano
Jul 13,2023YOU WROTE WRONG MY ADDRESS now the local shipping company cant send my package to the right address without your permission. Ive been contacting you for days without any reply. I want my order or at least my money back. My Fic code is STA6880GB92342986901 I already contacted my retailer, its GLS but they cant change the address without your permission.
Sam Brux
May 31,2023Tracey (not sure if I spelt that right) was brilliant. Had a few issues with lack of communication and delays when I'd called and spoken to others previously (one guy telling me my day-late order was 'not prioritised' due to the size of it - not what you want to hear), but after speaking to Tracey she called me and kept me updated and really understood where I was coming from which I appreciated. Drivers were nice too.
Andrea d'Amico
May 26,2023Pacco M4 631644479, sono giorni che sul sito della GLS mi dice che la consegna è impossibile per indirizzo errato. Avrei bisogno di parlare con qualcuno per modificare l’indirizzo ma è impossibile trovare il servizio clienti…
Gerd
May 22,2023Bis jetzt nichts angekommen, Vorsicht, lässt die Finger von dem Versender, wenn euch euer Geld lieb ist.
mirco
May 06,2023Pacco M4 631469309 da consegna a Molinella di Bologna ed invece mi arriva la notifica della mancata consegna a Bologna. Chiamo, scrivo e cerco di cambiare indirizzo di consegna invano.
Taku Rolyn
Apr 21,2023Yet another one. They claim they delivered the parcel yet they did not. Ordered from My protein.ie and never got the order. Bunch of thieves
McKinlei
Mar 15,2023Desde el día 6 de marzo, tengo un paquete en Venlo, y ahí sigue... Me gustaría saber que está ocurriendo con el PK149L0412224610129631M
P2P, Dunton Distribution Centre, Christy Way, SS15 6TR, Basildon, GB
http://p2pmailing.co.uk
Joe Lloyd Higgs
Feb 11,2025I am writing to complain about the delivery that has now failed to take place for two days in a row. First, our first delivery on Sunday was missed because the deliverer couldn’t find the address and tried to call me at 6:40am which was outside of the delivery period. Then, today the delivery was missed because the agent rang the doorbell for a split second before then hanging up and leaving. I missed the calls because I was on a work meeting and do not disturb mode, but did not even have time to answer the door as it rang for a split second, your driver left while my wife ran downstairs to catch the driver. This is an absolute joke of a delivery service that the item has now failed to be delivered twice in a row with very little effort or patience on the part of the delivery agent. It would have taken nothing on your side to send the agent back when I called you on the phone, given it was only a few minutes after, but I was instead dismissed by your agent. I have paid almost £1000 for an item and the least I would expect is a semi-reasonable delivery service.