To leave a review you need to be logged in
Welcome to PM247, Professional and Friendly Emergency Heating, Plumbing and Drainage Engineers who are qualified and Experienced. All our Engineers are security checked, fully insured and we guarantee everything they do for 1 year. Tell us your problem and we will tell you how we can fix it and exactly what you can expect to pay, and do our best to get to you within the hour.
Our phones are manned around the clock and our friendly and courteous staff understand the importance of being clear and concise so you can rely on us whenever you have an emergency or any other DIY/Property Maintenance requirement.
Reviews 758
Mathew Dominic
Nov 21,202320/11/23. Fast and excellent in pocketing your money and do little or nothing. Called in for our Car park rain water gullies blocked. engineer came on appointed time spot on . But was unable to do the job and said they cannot do anything ,as it is too big for them and gave wrong advice too,to call thames water. The truth is Thames water donot attend rain water gullies no matter public or private. Took the money Pounds 168.0 for doing nothing and advicing wrong. This is day light robbery taking hefty amount just for a five minute visit to say the above.
Barbara Dodkins
Nov 21,2023The old, leaking tap was replaced by a perfect new one. The service was quick and cheerful.
J H
Nov 21,2023Very fast response on a Saturday. Very professional call handling. Expensive, but then it's worth paying for a decent service.
Michael Graham
Nov 20,2023Did not finish job. Wanted to charge me twice for same job. Damaged bath waste pipe and caused water damage to kitchen ceiling. Incompetant 'rip-off merchants'.
customer
Nov 20,2023Professional & reliable , booked an appointment on short notice and an engineer came out as promised and resolved the issue.
James Kuhn
Nov 20,2023SCAMMERS! Gave a quote of £140 excl VAT, plumber didnt come on first day so agreed to next day. Looked for literally 20 seconds at our drain, he then rang his boss and we were then quoted £395 to jet wash. They are misleading and do not give clear breakdown of costings. The plumber then asked if we wanted to go ahead cash in hand for a cheaper price with him. We cancelled the job. Absolute cowboys!
Tim Cook
Nov 19,2023Needed a plumber on a Sunday to sort out issue with leak in downstairs loo. Cameron arrived within 2 hours of me phoning and spotted the problem immediately - broken pipe by stopcock which was spraying out water. Very helpful, efficient and informative. Office staff were also very efficient in keeping me informed about what was happening and payment system was smooth and trouble-free. For a call-out at the weekend to fix what could have been a very expensive problem, I would rate this as excellent value for money and have no hesitation in recommending this firm.
Scott
Nov 18,2023Had a plumbing emergency at my property in sevenoaks,the engineer liased with both myself and my tenant,and thus,was there in a reasonable time and got my issue rectified,the price was as expected given the service from both the office and the engineer and yes,I will be using again,10/10,would recommend
G.Goodchild
Nov 17,2023My bathroom toilet was leaking, with water seeping down wall to lower floors. It needed urgent fixing. I found PM247 online. They were able to send an engineer faster than I expected. He was excellent,diagnosing the problem right away. The job required replacement parts, which were among a big range that he carried with him. Fixing the problem involved taking a lot of things apart, but everything was put back perfectly when it was done. The engineer and admin service were excellent. The cost — agreed after diagnosis but before work started — was reasonable for such an emergency.
Mike
Nov 17,2023A scam of a company “Do Not Engage With Them” contacted them to unblock a 1st floor gutter down pipe that feeds a water butt and agreed a price of £148 Plus the VAT to attend and attempt to clear with rods. The engineer turned up without a ladder kicked the water butt for a couple of minutes followed by a disappearing act to contact his boss on the phone. Came back saying it was now going to be £400 to unblock which I cannot afford. Demanded the £148 Plus VAT still to be paid despite not even attempting to unblock or even to go up and have a look to see what was causing the blockage. Would not leave my house until I have paid. Disgraceful practice and something I will be challenging
Simon Mustafa
Nov 16,2023Just shows you in desperate situations and when you vulnerable people/ companies like this take advantage of you ..I paid £477 for a 10 minute job should be against the law ..
customer
Nov 16,2023Very quick service great engineer who was able to explain problems and process required for fixing our blockage. Would definitely recommend a***
Mrs Cynthia Powell
Nov 16,2023Lorenzo, the engineer, arrived an hour after I made the call. He was courteous, respectful, and very professional. Impressive! The company kept me informed throughout and their online paperless documentation was very easy to navigate. The entire experience was stress free. Bravo!
Marta
Nov 15,2023Enginer was very knowledgable and professional
Jon Conway
Nov 15,2023Really quick response and not as expensive as some 24 hour call out plumbers
Jake
Nov 15,2023The staff on the phone were easy to talk to & knowledgeable. The engineer arrived on time on the same day I contacted them, was polite, very knowledgeable and able to resolve the issue quickly & cleanly.
Karl Phillips
Nov 15,2023A quick service. Good 👍
customer
Nov 14,2023The experience with the engineer was good, but I will appreciate if the charge can be a little more affordable.
Sheila S
Nov 14,2023My call was returned almost immediately. I was kept aware of the time the engineer would arrive and he turned up on time. He was very pleasant and helpful when we discussed the problem. He checked whether he could get the part needed, went to get it and let the office know so that I had a prompt call with the final price. He fitted the tap and checked that all connections were tight and not leaking.
CezaryN
Nov 21,2023Absolutely fantastic experience! From very beginning to the very end. Firstly, the call was answered promptly, and the service request registered. We were given the expected wait time. Later, timely communication that narrowed down the time window. The engineer was on time, gathered all the information, explained the options, the chances of success, consulted the office, and proceeded with the repair. Once the repair was done, then tested with us several times if the repair was successful. Once all was done, we promptly received the payment information, the invoice. A nice touch is a folllowup call to gather our feedback and opinion on the experience. All very professional!!! Probably best service experience I ever had in the UK.