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Reviews 833
Kevin
Feb 19,2025I upgraded from a Solo 3 to Solo 3S and the install was faultless. However, I couldnt give 5 stars as I felt the installer should have coordianted with the Pod- Point support desk to remove my old charger from my app and add the new charger. Instead I had to call and email support and it took two days to get resolved. the chargers are however very good!
customer
Feb 19,2025Amazing install and support by the installation team. Couldn't recommend higher
Terry
Feb 19,2025The engineer arrived clearly stressed and started by complaining about what a big job it was. I pointed out that I had already run the cable through the loft space and all that was needed was to connect it at both ends and clip the cable up the walls He calmed down and looked at both ends and said he wouldn’t be able to fasten the cable at one end as it may crack the bricks and didn’t want to be faced with replacing bricks He then proceeded to fit the charger and wire the unit up. He had blocked my wifes car in and she needed to go out so I asked if he could move his van and his response was to utter something about now not being on pay and stormed off to move it. I advised him that that was not my issue and not to take it out on us He then spent a while connecting to the wi-fi and informed me that the signal was poor so commissioned it on his phone then showed me hurriedly how it worked He said when he had gone I could connect my phone and use the charger He left the cable just hanging for me to secure the following day Further to the above, Today I have had a smart meter installed and the engineer advised and showed me that 1of the cables the above fitted was NOT tightened and could have caused a fire by sparking. Disgraceful !!!!!
Mathew Clark
Feb 19,2025Friendly and efficient
David Lovick
Feb 19,2025The installation tech was informative, polite, friendly and helpful. He did a very tidy neat job and answered any of my questions. Great job-well done.
Steve
Feb 19,2025The engineer was polite, friendly and on time. The works were completed on time and the area left clean and tidy too.
Akoji
Feb 19,2025Luckily there was a cancellation, so my installation was brought. I only had to wait 2 days from purchase. The installation was seamless. The engineer explained what he needed to do to install the device and he was happy to install it in my preferred location. He was very knowledgeable about the device and how it all works. He explained it all to me at the end and we did a test there and then to see the car charging. I am very happy with the service, the device looks very smart, stylish, not too bulky and all in all it works.
G Tickner
Feb 19,2025After the installation of my pod point car charger my underfloor heating system is no longer working. Was working fine prior to the installation.
James Perkins
Feb 19,2025The installer was nice and helpful, tidy and efficient.
Chris
Feb 18,2025Very helpful installer. All work completed quickly and efficiently.
customer
Feb 18,2025Installer was very helpful, neat and polite.
David
Feb 18,2025Superb service and product knowledge
customer
Feb 18,2025Great service. Everything was explained . Would highly recommend.
Martin Bailey
Feb 18,2025Darren, the Pod Point engineer arrived on time and was very polite and extremely efficient throughout the installation...excellent service!
KBJ Developmentment (chesterfield) limited
Feb 18,2025The ordering and installation process was very easy to use The installer was pleasant and professional completing the job on time
Marco Romano
Feb 18,2025Quick and easy installation. Power went off for about 30 minutes. Not too bad. Managed to install the pod without having to enter the house at all.
Katie
Feb 18,2025Completed the form for installation and got an appointment to get the point fitted within a few days. The fitter was excellent, really informative and friendly and did an efficient and neat job. Would definitely recommend.
Emily
Feb 18,2025Haydn, our fitter, was very friendly and professional, went above and beyond fixing our broken gate at the same time as fitting our charge point. Service completed to high standard, very tidy and neat installation. Very pleased. Thank you.
customer
Feb 18,2025The installer was very friendly and have no issues with the quality his work. The same evening, upon return to the house, it was extremely cold. All tests showed the boiler was not working. When I called him to clarify, he said he was not close to the gas or the boiler. I have 3 young children at home and trying to keep them warm was becoming a challenge. I called a gas engineer to look into the problem. I incurred a £100 call out charge by the gas engineer. The engineer noted that the emergency gas shut off valve was closed at the time of the installation!! This valve was very close to where the pod charging point was installed. Once the valve was open, the boiler worked and heating was back again.
Discovery House, 28-42 Banner Street, EC1Y 8QE, London , GB
http://pod-point.com
customer
Feb 19,2025It was great