Skilful, courteous and friendly fitting. On time and the job was completed very quickly.
the installer was quick, and super accomodating
Very good installer
Pleased with installation and Pod which is simple to use. My only gripe is the mess that the installer made. Can’t believe he didn’t put anything down to protect the carpet! He made an awful mess drilling through the upvc door. It took ages to get the carpet clean of all the tiny bits of upvc. Would have taken 2 minutes to put a dust sheet down, which I would have thought was standard practice in someone’s home
Great service, throughout the process Pod Point were very helpful, the engineer arrived as planned and installed the charger as detailed, offer an explanation of how to use the charger and left the place clean and tidy.
Installer arrived on schedule, neatly installed and working.
Quick professional service from the Scheduling team and the installer.
The installer Joe was fantastic. He's done a great job and didn't take him long at all. Very professional and everything works perfectly. He even helped to set up the ap. 10/10
Very helpful installer who took care to ensure that work to the listed property was done to a high standard
I've rung their number almost 20 times and it just rings out. No one answers the phone. No one replies to my email. They just seem to want to take the money. So what is supposed to happed if one has an unexpected problem and can't make the booked appointment? Like, say, you're trying to call them from your hospital bed and you can't get to speak to anyone to re-arrange an appointment in a couple of days? They're supposed to be Which? Trusted Traders, yet they don't fulfill their contractual obligations.
Simple and straight forward…from order to install - would very much recommend to anyone
Had my charger installed a few years ago. No dramas and very professional. After care leaves a bit to be desired and be wary of what their ‘techical’ experts advise. I changed my car and every time I try to charge it it trips the board, car charges fine on all other chargers. They diagnosed the fault remotely but didn’t say specifically what what it was and provided multiple solutions to the problem which seems odd. When I said my charger chargers other cars ok, the response then changed to it must be your car. Which is odd given they had ‘diagnosed’ the fault. I queried what the actual fault was on two occasions and never got a reply. I suspect that their strategy once products are out of warranty is to to send a generic fault message in the hope customers will fork out for a new charger. Watch out folks
East and smooth process from start to finish. Quick installation and friendly service
Prompt quick service, extremely friendly, considerate, polite and knowledgeable engineer. Went through the system so I knew what to do and advice on app.
Great service and advice
Nice tidy job.
Nice installer. Fitted quickly. Listened to what I wanted. Tidy workmanship. Works fine
It was easy to give our wishes for the installation and the actual job was done very professionally and within a week from the start
Excellent, warm, friendly and professional service.
laura swan
Feb 17,2025Installation went smoothly and was installed quicker than I expected. Only reason it's not 5 stars is the installer arrived earlier than expected and there was some confusion about where rhe cable was to be run.