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Reviews 833
MrsEudineHanagan
Feb 15,2025Installation conducted quickly and efficiently, no problems and no mess. Contractor happy to provide advice and explain any queries.
David
Feb 15,2025Neat and tidy work from the installer
David Beecham
Feb 14,2025Very good worker clean tidy polite and respectful, nothing was too much trouble.
Hh
Feb 14,2025Outstanding customer service. On arrival made me aware of how long it is likely to take and explained power would need to go off for a short period of time but would let me know when. It was installed with minimum disruption Really clean, considerate and professional
Mr Boardman
Feb 14,2025Professional service from start to finish
Kevin Hickson
Feb 14,2025The installer made it look so easy, he was neat and tidy. He set everything up before he explained how everything work, even sorted the wifi. I was very impressed.
customer
Feb 14,2025The installer was very tidy in their work. Once the charger was installed they had a good knowledge of the app and it's usage.
Manjeet Singh
Feb 14,2025Very poor service and unprofessional staff instead of helping they ready to arguing, been nearly two weeks struggling to hold someone on phone after waiting in queue for more then hour nearly everyday, costing me £40-£60 a day to charge my car,
Michael Dewhurst
Feb 14,2025Had an email from two people at podpoint re having a charger installed at my business, replied to both heard nothing back. Can never get through on the phones!
customer
Feb 14,2025The engineer was amazing. He was able to install it inside and at the same time repaired an existing frayed cable to the fuse box. He went above any beyond what he needed to do. It was very much appreciated.
customer
Feb 14,2025The engineer did a very good job and explained well at the end.
MARK RAYNER
Feb 14,2025Top performer, quick and efficient, give them a raise.
customerSimon
Feb 14,2025The technician listened to how I would like the installation and did a very good job
Mark
Feb 14,2025Fast and very tidy install.
Richard Hill
Feb 14,2025The company are a nightmare to deal with. I emailed them six times and had to ring them twelve times chasing a response to get a quote and schedule a date for the "free" install I got with a Land Rover purchase. Each time I rang I got the message "our operators are busy" and had to wait for a call back. The actual physical installation when it eventually happened was very good, the engineer was very neat and tidy and the install looks great.
KARWHI58
Feb 14,2025All installed in less than 3 hours just where I wanted and as I expected.
Andrew Darren Bowden
Feb 14,2025Engineer who came to fit the EV charging was very friendly knowledgeable and i asked for it to be fitted a certain way and that wasn’t an issue at all
Jonathan McFarlane
Feb 14,2025Paid for this on 5th Jan. Local electrician said he could do it cheaper (and in fact quicker) but assumed Pod Point would be high quality as recommended by EDF. There has been no communication from Pod Point other than one email to cancel the original booked January installation date and reschedule for 13th Feb. No contact from installer ahead of the booking to confirm a time. Phoned the Pod Point helpline at 1230 on the day of installation because of the lack of communication, they reassured us all was ok, we had an 11am-4pm slot and someone would show up by 4pm. Waited in til 8pm, nobody showed up. No communication so far from them to acknowledge or reschedule. I guess I’ll have to waste more time today trying to get through to the helpline. I would avoid this company, this is the worst customer service I’ve ever experienced.
Mark
Feb 14,2025Very quick and efficient service thanks very much great engineer.
Discovery House, 28-42 Banner Street, EC1Y 8QE, London , GB
http://pod-point.com
customer
Feb 15,2025Dealing with Pod Point was easy. The installation took 2 hours as stated and the technician was very friendly and professional.