10 star customer service given by Carmen B .
Good guy, neat work, all good, thank u
Did not clear up after installation or seal wall or fix the wood that was broken and no information really given apart from here is your charger and bar code to scan
Great service, installation on time neat tidy work can’t praise the fitter enough.
Excellent service and Installation Engineer was excellent, polite and efficient.
The engineer was so polite and friendly the installation was very neatly installed in the 6 hour slot given.
Although the first installation was cancelled and rearranged the installer today totally made up for that! He couldn’t do enough for me, extremely polite and courteous. He did his job to an excellent standard, even hoovering his brick dust externally which is above and beyond from this young man. Customer service is off the charts. Absolutely phenomenal service today thankyou
The installation was not done properly and I am still waiting to connect to the app even after 10 hours. It should be in the responsibility of Pod Point to ensure everything including smart app connected to the charger.
Professional, installed without any issues and did a tidy job
Efficient, helpful and reliable. Very friendly and responded promptly to queries.
Not working taking a long time to sort. Creating stress and costing me money
We had our Pod Point EV Charger fitted today A very good experience carried out by a very pleasant young man.. A very good job done Thank you
Quick and easy installation. Couldn't be happier. This will allow us to charge our EV for a lot less money now. Thanks
Great service
A hassle-free service from the point of contact via Jaguar to the installation. The installer arrived when he was booked, was adequately prepared and did a tidy job. After he left, our Solo 3S device was put to good use, and our EV was charged on the first attempt.
Connor was excellent, work was first rate and explained everything
Professionally fitted; a couple of minor problems but easily solved.
Process simple and installation quick and clean
The installer was very good, told me about the charger and how to use it. The installation was completed very professionally
customer
Feb 12,2025The installer was very polite and helpful. He strived to get the job completed even though there were glitches and remained positive and upbeat about the whole process.