logo
Pod Point

Hosted by David Simmons

4.0 (833 Reviews)

To leave a review you need to be logged in

Reviews 833

4.0

Out of 5.0

comment
Mohammed
Feb 07,2025

Quick and easy - there was a problem with the earthing from the water meter to the main board. They told me what to do and re-arranged an appointment. Very smooth and great customer service!

comment
Nicky Dunne
Feb 07,2025

Very efficient and thorough

comment
Aaron Plant
Feb 07,2025

The Pod Point engineer arrived right on time and performed the installation work flawlessly. He provided me with all the information following installation that I needed to operate the equipment and I cannot fault anything!

comment
Spain123
Feb 07,2025

This guy was just great he was friendly professional and did a great job

comment
Anil Panchal
Feb 07,2025

The installer was efficient, friendly and did a great job!

comment
Ray
Feb 07,2025

Installed with the minimum of fuss but with a friendly and informative customer focus.

comment
Liz Coates
Feb 07,2025

The installer was extremely helpful in working out where to put the charger. He was very pleasent to deal with and he explained everying in a simple way to those of us who struggle with todays technology.

comment
Jj
Feb 07,2025

Joke of a customer service team, been strung along for 3 weeks waiting for my home charge point to be fixed. Engineer supposed to show up today told at 2:30pm he would hear at 3:00pm then to receive an email just after 3 to say he’s not coming anymore. No one bothering to contact me to reschedule or explain why. Been told 4 times I’d receive call to sort this out but had no correspondences from them at all. As of next week will be a month without a home charger when I rely on my car for my job. Should of stuck to Project E.V charger I had at my old property could never fault this and customer service was spot on

comment
Jade Jackson
Feb 07,2025

he was a really nice guy and very helpful

comment
Saima
Feb 07,2025

Friendly. Professional. Tidy. Helpful

comment
Aberdeen customer
Feb 06,2025

Arrived on time and completed the installation without fuss. Was polite and courteous throughout.

comment
Clair McGrath Wilkinson
Feb 06,2025

Excellent fitting

comment
Colin
Feb 06,2025

Neat work. Pleasant attitude.

comment
DH
Feb 06,2025

A tidy installation

comment
Carol
Feb 06,2025

Big Ash was amazing great professional and personable guy. Discussed the work to be completed and the reason for risk assessment. The pod was installed in the requested place and job completed to satisfaction. Than you extremely courteous.

comment
Wilson Turkington
Feb 06,2025

Excellent service and good advice from fitter.

comment
Pete O'Connell
Feb 06,2025

I've had a Pod Point Solo for several years with no issues. However the first time I've needed customer support & it's been appalling. Been promised several callbacks but heard nothing. Am left with a charger not working & no way of getting it repaired.

comment
customer
Feb 06,2025

5 star for the installer (Mahan) who came to do the work. 1 star for the fact I had to help him. This isn’t Mahan’s fault - this was a two man job, and it wouldn’t have been completed had it just been Mahan doing the work. Though this was good teamwork, I’m shocked that this is seen as a 1 man job. Any compensation for having to do 50% of the work?

comment
customer
Feb 06,2025

Quick and easy experience. Installer helpful and explained everything well

comment
Helen Stewart
Feb 06,2025

Very neat and tidy

0207 247 4114 [email protected]

Discovery House, 28-42 Banner Street, EC1Y 8QE, London , GB

http://pod-point.com

Contact Here
Recently Added