Arrived on time; installed without fuss; left everything clean and tidy. Top job.
excellent customer service everything explained to me very polite
My home charger recently stopped working and after a few simple trouble shooting steps advised over the phone, PodPoint realised it was necessary to send an engineer. One arrived a few days later, performed some quick tests and then deduced the main circuit board needed replacing. He had the part with him and quickly switched the boards and brought my charger back to life. Apart from this my charger has been fine for the 2 years I’ve been using it.
Quick and efficient.
Friendly and efficient.
Very smooth journey from start to installation
Engineer turned up on time. Kept me informed with what he was doing and how long it would take. Polite, prompt and no nonsense.
Good communication when organising work to be done. Job went smoothly. Fitter knowledgeable and courteous.
No issues neat and tidy
2 polite installers arrived on time. They explained what they were going to do for the next 3 hours. I was able to connect to the charger on my phone straightaway.
Very good experience overall. Competent Installer.
Fitting was straightforward with no disruption
Great installation
Didn’t have any idea when the guy would arrive. But when he did he did a good job
Friendly knowledgeable installer
Well fitted. Good explanation of how to use it and the App.
Excellent service and friendly installer very accommodating and explained how the system worked and ensured everything was up and running before he left.
Good service
Installation very smooth and great installer
Nigel Venner
Feb 04,2025Very poor customer service, admitedly over the Christmas period but excellent engineer