The charger does not work!
Great service, no issues at all, very happy with it.
Big Ash, you are amazing and certainly got PodPoint a couple more stars as I didn’t feel their process in booking the installation went as smoothly as it could. However their installer Big Ash saved the day, polite, professional, did a fantastic job of the installation and I’d highly recommend him.
Timely, friendly and smooth installation. Thanks alot
Haydn is a friendly and a professional. He advised on best position and cosmetic installation of the executing job seamlessly. He explained and demonstrated the pod and its technical aspects.
Georgia , the engineer arrived on time after phoning to give me an eta. After discussing the installation the work was carried out to a high standard and was impressed with her neatness of work and pleasant nature. I’d recommend this engineer to anyone. Being a field engineer myself with sky I think I know someone who is competent and takes pride in their work. Top marks Georgia.
All went as planned
Quick tidy job, great friendly service
Engineer friendly, tidy and did a super job hiding cables etc. arrived a little earlier than expected but that’s fine as he was willing to accommodate. Top marks
Arrived on time, explained everything, very friendly and informative, an excellent job
Frequent updates and kept informed by the company. Big Ash Electrical was the subcontractor carrying out the works and he was great - very professional, informative, friendly and put a lot of thought into the works carried out!
Exceptional. First class service through out all stages of purchase & installation.
My installer was on site when I expected and the install was quickly and professionally completed even down to a run through the controls. We were up and functioning under the three hours i had been told when this was booked. This whole process has been quick, efficient and completely painless - thank you Pod Point and your installers.
Absolutely Brilliant Install! Nice neat install with everything set up tidily. Installer was highly knowledgeable and explained everything to my satisfaction. Very pleased.
Chap who installed pod was very good, didn't take too long, kept us informed and fully explained how to use it.
The installers were five star. However I was not impressed by the online surveyor. I said I thought that the pod could be installed in the garage using existing wiring, showing pictures of the wiring and fuse box in the garage. I was told that it couldn't be done. However the installer said it could be and would be the best option but this would mean a further visit as he did not have the required parts with him. It also meant I had to pay for the additional visit as well as the parts, even although I didn't need more that 1 metre of cable. This brought the total cost to almost £1300. It took over 2 months from the order until installation.
The installer was amazing very professional and helpful.
Liam, the insulation engineer was amazing….
Terrible service The amount of times I have had to get it fixed and an engineer out Having the house rendered and they made an excuse that it wasn’t safe to touch as it wasn’t on the wall and said it was open To the elements…. Well yes it’s an outdoor charger
Customer
Feb 01,2025The online contact with Podpoint was dreadful - they required several follow up videos, then further delay for more videos and then for more money , and another follow up for more money, for additional trunking. After contacting Podpont Head Office who sorted it and were prompt, we got an installation date. The company they out source installation to were excellent - the young man who installed the charger did a great job. The videos were not used and he agreed( and checked it with his manager), a much more efficient way to get to the electric with absolutely NO trunking needed.