the installer provided clear instruction and guidance on how to use the system. he was polite and helpful and cleared up when complete.
Pod Point NOT replaced…. Waited for weeks battling with Pod Point for an appointment that they didn’t cancel arbitrarily. Sent in photos of the pod point installation to be replaced, told them how old it was. All for nothing. TOO OLD Book ANOTHER appointment Furious with Pod Point Meanwhile the new car that is now two months old sits on the drive empty of charge.
Excellent support and communication throughout. Installation was straightforward and fuss free.
Arrived early, very neat and tidy installation, and explained key points of it 👍
Installation went well, didn’t receive call or text regarding an eta. Took ages to get through to customer services.
Having submitted my application I received a prompt response and installation day. The fitter arrived on time and the pod was fitted without any issues. I was then provided with instructions which were easy to follow.
Arrived on time, weather was absolutely foul, but just knuckled down to the task. Came up with a very inventive way to drilling a three foot thick stone wall that left no cable visible in the house.
The engineer was really nice and polite Helped me with the app explained everything Left cleaned and tidy
Very friendly informative and tidy engineer.
Installer was very helpful. The cable was run to reduce the visual aspect. He spent some time assisting me with setup and explaining the app.
Efficient installation from a very friendly engineer. High quality finish, very happy!
Installer did really good job. Customer services were good booking in. So far charger all good
Michael was meticulous, tidy and professional. Explained things well and would recommend.
Installer arrived on time, worked efficiently and effectively with courtesy and care. Happy to discuss cable routing and explain what he was going to do. Also explained the operation of the charger after the installation. Job done without any fuss. Thanks Pod Point.
Really helpful, tidy and did a good job
The installer arrived on time as agreed, did his job perfectly, explained how to use it, he was very polit.
Prompt response to placing order and to subsequent emails. Installer arrived on time, helpful and friendly. Very competent and hard working. Installation completed without any issues despite being a less than straightforward job. Operation of Pod Point explained and working area cleared before departure. Very happy with the installation process.
Friendly and informative
Polite & timely installation. Everything was done neatly and in a timely manner. Use of the charger, the app etc was fully explained
Howard Churchill
Jan 25,2025Friendly installer. No issues