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Reviews 833
Faiz Taqi Syed
Mar 06,2025Struggled with every step and still struggling to get issues sorted. It seems no body bothers and values the customers. Keep getting confusing emails; on calling - they keep on apologising with no solution to offer. Pathetic service
Dan
Mar 06,2025Fuss free installation, all completed with a positive helpful intent. No complaints.
Carla
Mar 06,2025Engineer was friendly and knowledgeable. He identified a problem at the end of the installation and managed to fix it. He was happy to spend time talking us through the instructions and showing us how to use the charger.
customer
Mar 05,2025Quick and easy. Friendly engaging engineer
Catherine Brown
Mar 05,2025Excellent service! Punctual, polite, respectful and explained everything.
Steve Hinton
Mar 05,2025Installation was advised for 07.30 and turned up exactly on time. Very polite and professional. Pleased with work carried out
Jake
Mar 05,2025Really informative and polite engineer. Install took about 2.5 hours and the engineer Cameron made the cabling super neat and tidy, explained everything very clearly as and when he was carrying out the install.
customer
Mar 05,2025Absolutely awful, left my house requiring repairs and decorating. Wouldn’t recommend.
Peter Larkin
Mar 05,2025Excellent installation by Mahan. He fully explained what he was doing and made time to make sure I understood how to use the charging unit.
James Bailey
Mar 05,2025The charger end got water damage through the cap and doesn't charge. Pod point offered to replace the cable for £390.... Crazyness when it's a design fault that water gets in and corrodes the charger. ---- As requested, I have sent over the information on the case to their customer services team. Immediately after sending it, the customer services team closed the ticket where the issue was lodged (with no email or explanation).
customer
Mar 05,2025Kind friendly installer and did the job with little to no mess and in a reasonable time
Mr Phil Bradley
Mar 05,2025Very professional and organised installation. Experieced installer that did a great job.
Neil
Mar 05,2025Lee, the install engineer was informative, pleasant, efficient, professional, clean & tidy, Podpoint,kept me updated each step of the process, very happy
Customer - East Grinstead
Mar 05,2025The installer was excellent. Helpful and informative while still being professional. Left my property clean after installation. Very pleased
customer
Mar 05,2025Friendly, helpful & efficient installer
customer
Mar 05,2025Excellent experience on the day
Donnie
Mar 05,2025After a few hiccups to secure an installation date, the Pod was finally installed on 4/03/25. Engineer was efficient, courteous and installation was complete within 2 hours. Full explanation of Pod’s workings provided and a very tidy job done on the installation.
Amy S
Mar 05,2025Quick enough to take your money for installation but if there’s a problem radio silence! I reported my PodPoint not charging to Eric on 10/02/2025. Was assured it was logged as an urgent issue and would be looked into in the next 24-48h. 3 weeks later I am still waiting to hear back from PodPoint! Don’t waste your money, buy a more reliable alternative!
customer
Mar 05,2025The bloke that turned up to do the job, was absolutely disgusting really not some one I would normally invite into my house turned up in a track suit and absolutely stunk. When we were mapping out I said can you put it as close to the front door possible so basically as far to the right of the cupboard he actually didn’t listen to a word and done it as close to the left hand side but by that point he drilled the hole. Went and had a 20 mins fag brake in his van with the radio up really low and then to top him off keep on telling me he’s had enough of this job (not my house) the actual job said it’s his last day on Friday and he’s so over it.
Discovery House, 28-42 Banner Street, EC1Y 8QE, London , GB
http://pod-point.com
Patrick Ford
Mar 06,2025Excellent service