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PostScan Mail

Hosted by David Simmons

4.5 (750 Reviews)

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Reviews 750

4.5

Out of 5.0

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Just A Customer
Apr 10,2021

The customer service representatives are helpful, professional, friendly, and patient. I just set up my account and the only services I have used so far is the virtual notary and customer service. The mailbox page is easy to get around. I am new to mail forwarding, and there is a lot of things that I did not understand, so I asked a ton of questions. I didn't give 5 stars because the response time can take awhile, and some of the answers I needed the same day/as soon as possible. They do have a number that you can call and talk to someone, which is helpful as well.

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Bobby Pagiazitis
Apr 09,2021

Awesome experience, very fast to respond and solved my problem immediately.

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contactus us
Apr 02,2021

Ashley Juarez is amazing! Help take the time to explain how their whole process works from A-Z. Defenitely made my whole experience so far well worth it & then some!!!!

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s
Apr 02,2021

Very responsive and friendly 😁

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Lana
Apr 02,2021

Great service! Highly recommended!

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Scott Beeker
Apr 01,2021

Great quick affordable mailing service. Having to always travel for work this service complements me well.

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Taron
Apr 01,2021

Great Customer Services

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Vivalya
Apr 01,2021

I had truly received wonderful customer support from Carol Macawile regarding the app. She answered my questions and concerns in a timely fashion and provided screenshots to clearly explain how to do things on the app. She also assisted in contacting the developers and the postofficesquare to resolve my issue with opening and scanning one of my mail items.

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J. Desrosiers
Mar 31,2021

I had an issue with missing documents and Irine at Postscan Mail over a period of days, kept on top of the issue communicating with me on the progress. She resolved it and gifted me back a credit for any inconvenience. She made the issue stress free for me. I sincerely recommend their team and services.

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Joaquin Ulloa
Mar 30,2021

They should do more effort on scans because they are usually not that clear. However, the support is great so if you need another scan just contact them.

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Richard Schmitz
Mar 30,2021

I'm new at it but I think it is great going to come in and check my mail next week and check it out the offes I have mailing address houck up that and I think post scan is great

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MIRIAM GUZMAN
Mar 27,2021

Kathleen has been so helpful during my time in postcan and the service overall has been great, I am very please and happy about it. 100% recommended.

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Jonathan B. Ferrini
Mar 26,2021

Kathleen is a “superstar” representative who was generous with her time, clear in her explanation of the service offered, and convinced me that my mail would be handled professionally. I recommend this service without reservation.

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CL
Mar 25,2021

I had an issue where part of the image of the mail was cut off and I needed a re-scan. Customer service patiently worked with me until I had what I needed.

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odette Reyes
Mar 24,2021

Irene and Carol, were so helpful, service was so excellent, procedures to register was so easy ...... nothing I can ask for .... keep it up and stay safe .... :)

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Tarak Ail
Mar 22,2021

I asked many questions and the reply was fear enough.

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Jenn
Mar 20,2021

PostScan Mail has been a perfect solution for my business and personal mail. Not only do I get a mailing address for official use for my business, but it's given me access to mail during my time abroad when I'd otherwise have to go months with unread mail and missing potential time-sensitive communications. I have quick access to what's delivered, the choice to see the mail's contents, and can decide what to do with the mail from there. Having a scanned copy of mail I don't need physical copies of is super convenient. And when I pick up my mail, I know I'm only getting the necessary items I've chosen to keep, without surprises. They even hold packages so I have the ability to order items closer to when I'll be in town and have the ability to pick them up when it's convenient for me. I have more control over my mail, access to it when I'm not around, don't need to worry about stolen packages being left on doorsteps, or burdening any family or friends with the task of my mail. Customer service has also been extremely helpful. In times of confusion or misunderstanding of the system, they've been there every step of the way through email and phone call to assist or find a solution. I'm super happy with my choice and highly recommend their service.

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John Shelley
Mar 20,2021

Excellent service from all sides of the situation. Even the required notary process is made easier because they've thought out the easiest way for you to manage it.

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Rob
Mar 02,2021

The assistance I received was timely and thorough. I am highly satisfied with this service. Thank you!

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Morice Richardson
Feb 27,2021

Ms Potter is excellent! I am writing to express my great appreciation for her help in resolving issues with our box. I want the company to know how diligent she was in getting back to me with information and helping to fix the problem with the form. I hope you share this message with her.

1 (800) 624-5866 [email protected]

1950 W Corporate Way, CA 92801, Anaheim, US

https://www.postscanmail.com

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