To leave a review you need to be logged in
Reviews 750
Kelly Clemens
May 23,2024Quick and efficient
Lisa Harris
May 22,2024Kai went over and beyond assisting me with my mailing internationally. Postscan has always been kind, thorough and trustworthy. Thank you very much!
Andrew Commers
May 22,2024Veronica was very helpful and hands on getting my minor issue resolved.
Enih Agwe
May 19,2024They had a problem with my address and requested that I needed to change it. I told the service rep that it needed to be in the same city and at the same price and they were very helpful. The problem was solved quickly and effortlessly.
Nallely Gutierrez
May 17,2024There was some miscommunication from my paper work and the system. I reached our for assistance and Irine figured out what the confusion was and corrected it to ensure there was zero Interuption in my service.
Peter Itwizonedotcom
May 15,2024Ms Chi for telephone sales support and via email, then Ms Candace today via my last call (to sign up) were phenomenal, 10 of 5 stars! Highly recommend this company.
Christophe
May 14,2024It took a lot of communications for a very simple change to make on my account. It seems like people do not read messages carefully and asking me to do things that were not necessary in the end. Quite frustrating! It also took 10 days to receive an answer! Also: 6 months ago, I also had a message that was never answered. After requesting a mail to be opened and scanned, I received the scan of somebody else wondering who received my scanned tax income document containing highly confidential data! :-( I sent an email sharing my concern and no one ever contacted me.
Steve Lowenthal
May 09,2024We just started with PostScan Mail and thus far, the communication has been very prompt and so helpful.
kmn
May 06,2024The speed and correctness of the actions taken.
Erica Z.
Apr 27,2024Pheonix in the Richmond, VA office is absolutely outstanding. I was considering changing to another provider, but the service I received from Pheonix has kept my business. I travel often for work, and Pheonix has been able to handle every complex or special mailing request I have had. Top customer service--Pheonix needs a raise!
Nelson
Apr 27,2024Both times I've interacted with your support team have been nothing short of stellar!
Natalia Gavrilova
Apr 24,2024I activated my account with PostScanMail in Chicago and got an address there. When I tried to organize USPS forwarding, USPS did not recogniz this address. My attempts to contact PostScanMail about this issue by email did not get any answer. When I tried to call them, both phone numbers failed to connect to any person. Is this company still operating? Update: We eventually got a reply from PostScanMail with their advice. So the rating is changed from 2 to 4. Currently many businesses go out of service, so we initially got scared that we may lose our backup address just before our long trip.
M. C.
Apr 19,2024Jan assisted me and he was great. He helped me with everything. PostScan provides a great service.
customer
Apr 13,2024Every thing was good and precise . I recommande
Cheryl Strachan
Apr 03,2024Quick response with the solution to my problem from customer service.
Anastacia
Mar 26,2024Master Class on Customer Service ***** Irine San Juan - should teach this class! The process and ease of communication and quick response time with the kind explanation and availability is like none I have ever received. Irine was so helpful that I would not have completed this process without her help.
Charles Chen
Mar 26,2024Very responsive and helpful
Jannine Wood
Mar 23,2024The whole experience was super easy and Cassie was delightful!
Jr Magass
Mar 22,2024Irene was extremely helpful and very professional.
1950 W Corporate Way, CA 92801, Anaheim, US
https://www.postscanmail.com
Think!
May 23,2024A relief… Cassies, honesty and attentiveness to my issues and questions. 5/5 stars Thank you!