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Setting the preferred standard in claims management Market-leading service provision for the third party administration of home emergency policies across the UK and Northern Ireland
Reviews 715
customer
May 08,2024Spoke with Karin this afternoon due to my boiler needing a service and a possible fault. Karin was really friendly and helpful, explored all the options for me and then contacted an engineer while i was on the phone and booked me an appt for a few days time. Fantastic customer service, made everything so easy.
India Harvey-Beckinsale
May 08,2024I called up today and spoke with Kirsty, she was 💯 so helpful, great with info and just a good person 😊
Michael Jennings
May 06,2024The lady was very helpful, and made everything quite clear,and had a lot of patience with me.
Paul Johnson
May 06,2024Fantastic company, rang about a pest problem and in less than 2 hours I have got someone coming out on Thursday to sort the problem, also informed every step of the way with regular updates by both text and phone calls
Danielle Gray
May 06,2024The plumber came within the allocated time slot and completed the repair.
Andrew Walker
May 06,2024Rapid response to emergency drain blockage. Work completed courteously and professionally.
M Elliott
May 05,2024The most helpful and courteous team were sent round. Went above and beyond to get our drains unblocked, resulting in complete success. Really impressed.
Mr & Mrs Baker
May 03,2024Amy was very nice and helpful. Plumber coming tomorrow, we'll know-how good the service is after that. They won't fix my leaking tap though, which was a surprise and not good. So far good.
Customer Terry Wright
May 03,2024My dealing today with your representative Amy was painless and faultless. Amy talked me through everything. Thank you
Base rate Tracker
May 01,2024Diagnosed issue and fixed leak within a day. Plumber was efficient and kept everything tidy.
Terry saunders
Apr 30,20245 star except excellent service thank u
Kevin Mattinson
Apr 29,2024Out quickly, sorted issue with no mess, thankyou
Mrs Zamir
Apr 27,2024I spoke to Jack who was extremely helpful in assisting me with regards to an issue regarding my claim.
Margaret Smith
Apr 26,2024Quick response much appreciated
Mr MR HAMLETT
Apr 26,2024Repair undertaken by courteous, friendly, efficient engineer, but it is still too early to know how effective the repair is, as there is still some limited evidence of water under the boiler. Will monitor for another couple of days and advise on due course.
Katie Stoneman
Apr 26,2024Amy quickly resolved my problem provided advice and updated my profile - super !
Leigh Nicholls
Apr 25,2024Quick to call after insurance arranged them. Appointment booked for next day but they rang back later to ask if they could come out today as an engineer was now free in the area. He arrived in 30 mins and was polite, knew what he was doing and fixed the blocked drain quickly. Good service.
Mr George Wing
Apr 24,2024I was very pleased with the plumber (Jonathan) who was sent out to fix my central heating leak. He was considerate and careful and thorough.
Sonia
Apr 23,2024Quick and easy very helpful
4-5 Merchant Court Monkton Business Park South , NE31 2EX, Hebburn Tyne and Wear, GB
http://www.preferredmanagement.co.uk
Sidhoum/Hassaine
May 08,2024Knowledgeable, the engineer was able to find the issue and sorted it perfectly well