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Setting the preferred standard in claims management Market-leading service provision for the third party administration of home emergency policies across the UK and Northern Ireland
Reviews 715
Emma Jayne
Jun 10,2024Satchit was a very helpful representative. An emergency call out was logged and dealt with straight away. Five star customer service.
Nicola
Jun 10,2024Excellent service,rang late afternoon,and by the evening an engineer had been out to my property,fixed my door so I could lock it.Really impressed
Jo Quinn
Jun 07,2024Efficient and quick very happy
Jamie steele
Jun 07,2024Fast speedy response and Dave the technician was brilliant. Very thorough and tan me through everything.
Steven Coddington
Jun 07,2024Plumber Did not want to remove pedestal even though sink was screwed into wall and the pedestal was just for looks a a small bit of silicone holding it in place it took me 30 secs No work done on first visit second visit silicone was used to stop leak no new parts were used even though you are invoicing for them Two hours labour is not correct either 45 min second visit And 15 minutes first visit although he was there around 30 min most of the time on the phone
Lesley Eastgate
Jun 07,2024Very helpful.
Glenn H
Jun 06,2024Jess was very courteous and professional and sorted out my query quickly and efficiently.
Lisa Sheppard
Jun 03,2024Plumber arrived at the early side of the 4hr time window. He checked the problem and sorted it for me, no more leaky pipes.
customer
May 31,2024Jess was very helpful, polite and efficient. She rang the engineer straight away whilst I was on the phone and sorted a day and time that was convenient to myself.
Stephen Dicks
May 31,2024Jess was very helpful, very clear on instructions and very polite
Mr Stenneth Canning
May 30,2024Beth was very polite and patient and booked an appointment to service my boiler, but also went on to explain that the hot water system we have filters the water we get. Something I didn’t realize and was very appreciative of knowing.
James Drummond
May 30,2024Quick response and fix to reason for call . Thanks indeed
Claire S
May 29,2024Love how easy it was to register my claim, the regular updates & the ownership of my issue.
Katnip
May 29,2024Prompt efficient service, staff helpful, excellent communication, very good customer service, could not fault them
Dave
May 28,2024Jenni was super helpful, I've never had to claim before and she walked me through the process without issue, it was fast easy and simple.
Emma Mullaney
May 28,2024New customer , I think uw should send a reminder of boiler service as I wasn't told I had to ring up and request for the service I paid so we lost our first year service
Mark
May 28,2024Prompt attendance solved problem quickly and efficiently very friendly
Laura kay
May 27,2024Great service, solved my problem very quickly & was very friendly & helpful. Excellent service: I highly recommend!
Oladapo
May 27,2024Claim was dealt with promptly and efficiently. The engineer that came was polite and took his time to do the work.
4-5 Merchant Court Monkton Business Park South , NE31 2EX, Hebburn Tyne and Wear, GB
http://www.preferredmanagement.co.uk
Don Newton
Jun 10,2024Prompt service, helpful staff.