Setting the preferred standard in claims management Market-leading service provision for the third party administration of home emergency policies across the UK and Northern Ireland
Reported my broken boiler Saturday morning , a couple of hours later it was fixed ! The guy they sent out was really friendly and the people on the phone weee so helpful
Helpful from first call. Kept well updated. When engineer arrived he was very knowledgeable and courteous and made sure everything was right before leaving.
I called about an hour ago about my blocked drain. I’ve already got the plumber coming tomorrow. Special thanks to Satchit who managed to bring forward the appointment for me.
Quick efficient service. Reccommend
Enquiry was handled quickly and efficiently.
Resolved problem very quickly. Polite and courteous. Kept us informed on what was happening.
He knew what he was doing, had the right tools and a professional job.
The engineer arrived promptly and found the problem. And advised me what the problem was
Satchit M was Very helpful and very proactive and helped solved my issue.
Great customer service, prompt and efficient response. Very happy
Very good service and updates during fixing the problem, definatly recomended
Within 90 minutes of making my first call to my insurance company, Preferred Management had arranged for a local contractor to visit my home and their engineer had solved my blocked toilet problem. And all on a Sunday morning! Would definitely recommend.
Appreciate the quick response and the very kind and helpful way they went through with their detailed and straightforward assistance. Simply amazing experience I must say. Thank you.
Carl, the contractor that was sent to me was brilliant . He fixed the issue and went out of his way to help. Highly recommended.
Great communication prior to arrival to keep me up to date. Lovely man who did the job to a high standard and was also able to give advice about other things. Would use again in future for general plumbing jobs
The engineer Ali did a perfect job repairing the damage a previous engineer had done to our toilet. Thank you Ali for the stellar job fixing this issue.
All sorted quickly with out fuss
Help tuned up on 60 mins plumber was brilliant all sorted great service. Thank you
Engineer came on time was very efficient and very friendly pleasant. He located the problem and fixed it thanks
Geoff
Jun 25,2024Cho was very professional and did great work on what proved to be a difficult job.