Setting the preferred standard in claims management Market-leading service provision for the third party administration of home emergency policies across the UK and Northern Ireland
Excellent service provided
Quick abd efficient response
Lee, who was assigned to my call, was very understanding of both my plumbing ignorance and dealt with issues around recent mental health struggles, very professionally and compassionately. He was great in helping me ascertain where best to start in resolving my house issue, treating me with consideration, offering kind words of assurance in order to help me. Really reassuring to get such supportive, and professional assistance, during a very frustrating time where the house plumbing is a mind blowing mystery to me𤯠Lee was a pleasant surprise at the end of the phone, helping continue the restoring of faith in people genuinely wanting to helpšš½ Thank you so much Lee
Experienced a very good service from Preferred Management - Abbie was very helpful arranging date for boiler service.
Leo was understanding and helped get to the bottom of a mistake in a caring and professional manner.
A fantastic engineer, who knew what they were doing and a consummate professional. Thank you!
Engineers were great, explained all the issue and cleared the problem. Lovely pair of engineers.
Advisor who
Paul has been absolutely fantastic for us. Heās gone out of his way to make sure we are ok and that we can have the essentials we need. Heās a treasure to your organisation. MJ Peters
First class and efficient service. Prompt attendance at site to clear a drainage blockage and nothing to pay as manger through insurance. Thanks to Joel and Nathan.
Today take my call by Leo and solve my problem very quick and attitude was extremely excellent dealing and understanding of problem great thanks Amjad
I felt listened too and new my questions would be resolved thank u
Efficient / excellent support and easy fix for my emergency
So easy to sort my boiler service! Great company
Ryan had a clear understanding of our issue with a leaking boiler. Dealt with in an intelligent, friendly manner. Credit to the UW team Martin Glarvey
Extremely helpful and quickly dealt with my enquiry...so...thankyou Sam!
Turned up on time, polite and friendly. Completed the job quickly and efficiently.
The appointment for my boiler service was confirmed quickly. On the day of the service, the engineer arrived promptly & was polite, friendly & very helpful.
Excellent experience, got through fast and helpful Ryan managed to sort out my issue within minutes. Not to mention added a bit of personality and a laugh first thing in the morning, what a pleasure!
Susan
Oct 11,2023Spoke to Lee regarding my boiler cover with the company. Excellent service and engineer sent promptly to identify the problem. Really impressed.