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Setting the preferred standard in claims management Market-leading service provision for the third party administration of home emergency policies across the UK and Northern Ireland
Reviews 715
Andrew Holder
Aug 12,2024Great service, brilliant job and speedy response more than happy with the service provided thank you
Vincent Kipkirui
Aug 12,2024Great service All done to perfection
MR RAHAL DE ALWIS
Aug 12,2024Obviously my insurance company uses preferred as an agent for home emergencies. They reported my home emergency on a Thursday and told me my issue will be resolved on that day. But it wasn't resolved untill Monday! What's the point of having home emergency policy.
Anastasia Hadjiminas
Aug 10,2024Very helpful and supportive
Ann Gilmartin
Aug 09,2024Drainage engineers arrived within 2 hours of reporting blockage. All sorted, pleasant and friendly.
Jennifer Ingram
Aug 05,2024Very punctual very courteous and better still alleviated the problem and took his time giving the extra flushing of all drains. Would definitely use again.
Helena George
Aug 05,2024Very honest and approachable
PAM JC
Aug 02,2024Contact with this company was excellent from start to finish. They arranged the pest controller to come at a time which was convenient to me.
William Vaughan
Aug 01,2024Good response time. Professional tradesman.
Russ Skyrme
Jul 30,2024Engineer turned out with in an hourand a half, but no call to advise eta or if job had been raised, rang preferred management solutions twice, but hung up after waiting for a long periods of time.
Mrs Laura Warren
Jul 29,2024Very helpful and explained everything well
Russell
Jul 28,2024From start to finish, excellent customer service. Very impressed with the service we received when we had a leaking waste pipe.An Engineer incredibly came on the same day & fixed the problem and gave further advice on what to do. We were really happy with the Engineer and with the work he did, as well as the tracking of the job which kept us regularly informed of progress.
derek
Jul 27,2024Very helpful on the telephone and followed up our claim efficiently
Santosh Kaur
Jul 25,2024Very efficient and kept me informed, about the repair and Engineer attending. Really pleased was so easy with a brilliant service. Definitely recommend Preferred Management.
agoyal
Jul 23,2024Good and clean work
Natalie
Jul 20,2024Bri, listened to the problems I've been having recently and took those on board. She has provided the perfect solution for me and its taken a big weight off my mind whilst it is so heavy.
Rose
Jul 19,2024First time I have called to arrange a boiler service.assistantvwas very helpful and friendly
GLENYS Ratcliffe
Jul 17,2024Very quickly answered the phone , Scott was extremely helpful and patient.
Customer
Jul 17,2024The engineer was fantastic but office were trying to add extra charges and were rude and tried to put obstacles in his way when he was trying to help . He went over and above x
4-5 Merchant Court Monkton Business Park South , NE31 2EX, Hebburn Tyne and Wear, GB
http://www.preferredmanagement.co.uk
Belinda Hopkins
Aug 13,2024Very Quick response. Keeping me up to date with progress. Friendly operators.