We stock printers and consumables for all the big brands like HP, Oki, Kyocera, Xerox, Brother, Canon and Epson.
We also stock over 20,000 stationery products too, all with FREE next business day delivery on all orders over £36
Had not used Printerbase before, but their service was above anything I have experienced . They even called me to discuss whether my printer choice was going to be right for me. Kept me updated with delivery. Such a brilliant company to do business with and their staff very helpful, polite and attentive. Now won't go anywhere else for printers or other things they sell. Highly recommended firm.
Good company to deal with. All goods supplied in a timeous manner. Can highly recommend.
Generally the support provided was excellent but the printer was specified as having USB connectivity and came with a USB cable but, as I discovered shortly after it had been delivered it could not be used without WIFI (which I did not have). Fortunately five weeks after it had been delivered BT sent an engineer to change my router and enable WIFI.
Staff were fantastic. I know its a cliche, but they really did go that extra mile. Plus good prices.
Excellent customer service, it seems you really do care!!
A helpful person to talk to at the end of a telephone line. I was phoned after my delivery to make sure that I was happy and that all was OK with my delivery. I was very impressed with the amount of attention paid to me. I would use Printerbase in the future for anything to do with printing etc.
I'd hadn't bought from this company before this was my first experience. They are friendly and very organised. My order arrived on time and they emailed and called me to say when it would be delivered. Plus the price was the most inexpensive one I'd seen when researching it. So I will definitely be buying from them again.
I ordered my last printer late at night, next day I receive a courtesy phone call to check what I ordered was what I wanted/needed. I though that was a nice touch. No trying to up sell, just making sure I knew what I was ordering. Another phone call to let me know when it would be delivered and another call after it was delivered to check all was well. Delivery was also quick. Just ordered another printer, but this time wanted some advice. The advice was helpful and I placed the order. With the cash back offer, I couldn't find the printer cheaper elsewhere. Great!
Brilliant service from the moment I ordered it. A phone call from Jade within minutes to run the machine's features to check they were what I need; a phone call next morning to tell me exactly when it would be delivered; a further phone call later to check that everything was okay. You don't get that from Amazon...
I ordered an Epson Workforce printer, and playing safe, ordered a set of Epson-branded cartridges with it. The following day I received a phone call from (I think) Jade who suggested I buy the generic ink cartridges instead, as she insisted there would be no compatibility issues (which I’ve had with my previous hp printer). This saved me £50. I received a second call to tell me that the printer would be delivered the following day. Excellent customer service.
Customer service team was excellent specially Matthew was very helpful, arranged prompt replacement of dysfunctional printer, collection and delivery of printer was smooth without any delay. Shaukat Memon
Easy to navigate web site. Prompt answer to telephone communications. Helpful and knowledgeable staff. Trouble free delivery. Highly recommend.
Excellent customer service: ordering process was simple and printer arrived very promptly
The amount of assistance received from start to finish was amazing, they even matched labels to the printer for me which can be tedious when you don't know what you need. it was next day delivery which was a bonus.
Excellent customer service: ordering process was simple and printer arrived very promptly. Staff took the trouble to call and check that I was satisfied with the equipment.
Great company to buy from
I was advised to use this company as they went above and beyond. An let’s just say I know tell my friends to use the too. Amazing customer service
I ordered my printer and received a phone call before shipping to check with me that I had ordered correctly. I also received a call to let me know the arrival time. Very good service from a company I have never used before.
Excellent service, I unknowingly ordered the wrong printer to suit my purpose but received a phone call from Printerbase describing the printer I had ordered. I changed my order to the machine that met my needs.
CP
Aug 07,2023Great company to deal with. My first time, will be back if I need more printer stuff. Their 10% discount on the Canon G650 was a bonus. They phoned before dispatch to check what I'd ordered, arrived on time. Follow-up emails have been useful.