Printerbase

Hosted by David Simmons

4.5 (850 Reviews)

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We stock printers and consumables for all the big brands like HP, Oki, Kyocera, Xerox, Brother, Canon and Epson.

We also stock over 20,000 stationery products too, all with FREE next business day delivery on all orders over £36

Reviews 850

4.5

Out of 5.0

Aq Kopp

Jul 08,2023

My previous printer died and I needed a replacement urgently. Everything about the online and telephone contact was excellent and gave me confidence the printer would be delivered the next day....it was at lunch time, which was excellent given I did not place the order until the afternoon.

John Drake

Jul 07,2023

My first time with Printerbase. I am very ancient and almost IT illiterate! They helped me to decide on a replacement printer to meet my particular needs and gave answers to every query. Very competitive price. Delivery to fit my diary. They helped me with set-up and prompted/assisted me to register. Unfailingly friendly, helpful and very knowledgeable. What a pleasure to have found such an excellent company, which I can recommend unreservedly. Very comforting that I will need to look no further for the products they stock.

Carol Battell

Jun 28,2023

Fantastic company and fantastic service. Buy all my printers here now and would never even entertain going anywhere else even if I found it cheaper !!

kevin sharp

Jun 26,2023

it was difficult to set up took 5 hours to do with phone calls to brother happy with the product

AGerundini

Jun 26,2023

liked it how I was given a personal call to double check order was suitable before despatch e.g. did I really want non networked printer, fair play. also good prompt advice from chat about product info & recommendations, warranties, offers etc.

James bird - PC Gremlin

Jun 26,2023

Easy to talk to a real person, which is increasingly unusual, BUT you've got to get your delivery sorted out. PBase have sent me a reply, but not given me a way to reply to them??

Robert Andrews

Jun 25,2023

Ordered a new printer to replace one that is nearing the end of useful life. I have purchased from Printerbase before and as expected the process was fairly seamless although I have deducted one star because of two minor issues. When I tried to log into my account my password was rejected possibly because I hadn't ordered for some time. Unfortunately I couldn't reset it and had to set up a new account using a different email address. I would have also have liked to receive a tracking link for the delivery. My delivery was delayed by 24 hours because of a problem at Parcel Force. Not the fault of Printerbase, but I did wait around all day wondering what had happened to my delivery. I had to phone Printerbase to discover what had happened to my order.

Mr C Bird

Jun 25,2023

Prompt delivery, delivered in the scheduled time slot

Damien Regan

Jun 24,2023

Great advice, helpful staff. Right printer at the right price. checked my order & next day delivery. Top Job

John

Jun 22,2023

First time that I have dealt with your company and found that the experience from start to finish was really good. Sales personnel was great and even contacted me to verify my requirements of the printer that I was purchasing. Thank you.

Graham Peach

Jun 21,2023

Abbie was excellent

mark franks

Jun 19,2023

I bought a canon g7050 in November 2022 ,I have bought many printers over the last 30 years but this is the biggest pile of crap I have ever encountered. My business is seasonal so initially I had little use for it but in March the paperwork starts coming and I then discovered the printer would not feed documents.I reported it to Canon who were not very helpful so then I asked to return it Printerbase as it really is not fit for purpose .They offered to get it looked at by Canon as it was just past 3 months in terms of my rights to return it. This was not acceptable as I would be printerless during my most busy period. I currently am stuck with a printer that takes me an hour to scan 20 pages . Overall the experience has been very poor.Whilst I appreciate them trying to help ,business is very simple you either do or you don't and ultimately in this case they haven't.They sold me a piece of garbage that does not do what it is designed to do and there is no satisfactory option to resolve it. I will be buying another printer (not Canon) so that I may be able to do something other than feed documents into my printer all day

rcblogic.co.uk

Jun 14,2023

Stock indication was wrong. "Order within 7 hours to receive this tomorrow" was wrong. Goods were only held in Germany on 3-5 days.

J L Stridgen

Jun 12,2023

it was simple to place the order, and it was delivered on time

lio

Jun 11,2023

Very good service fast delivery.

Ann Jones

Jun 08,2023

I had little to do with anyone at Printerbase when ordered a Canon printer on line but I did receive a call from a lady to check that I had ordered the right thing. Printerbase advise on recording the warranty with Canon. I had trouble recording the warranty with Canon and asked Printerbase for help (twice). Both times the advice was wrong!! I managed to speak direct to Canon and discovered that the Printerbase advice was incorrect. You only need to retain your receipt/purchase confirmation to protect the 2 year warranty. Printerbase say that you only get 1 year warranty and 2 years if you register with canon - not true. I pointed this out to Printerbase but did not get a reply!! Ps. This review does not allow to insert several dates for this conversation.

RP

Jun 06,2023

Send you random shipments, and then expect you to spend time and money to return the items back to them or force you to pay for them...

Dave Chapman

Jun 04,2023

I found Printerbase to be very helpful. Having placed the order I was contacted to check that I'd ordered the correct printer (i.e. not expecting an all-in-one). good communications throughout the process. If (or when) I need another printer I'll be back to Printerbase.