We stock printers and consumables for all the big brands like HP, Oki, Kyocera, Xerox, Brother, Canon and Epson.
We also stock over 20,000 stationery products too, all with FREE next business day delivery on all orders over £36
Normally I don't do reviews but occasionally I come across a company that I feel deserves to be reviewed. After days of comparing printers, I selected a Canon printer and went to Printerbase. Normal I place order, stuff arrives and if I have made an error, I discover my mistake. With Printerbase no such worry as within two house they contacted me to make sure I had the model I needed, corrected a mistake I had made with the inks I order for the printer, arranged refund of difference and confirmed delivery for the next day. I have had follow up calls from them since to make sure I am happy with the printer and that I haven't got any problems and that I am still happy. So, if you're looking for a company that will go that bit further with the customer service, I think Printerbase is one.
A very helpful person answered the phone quickly. We discussed various options to replace my broken printer and to find what best suited me. No pressure selling, just helpful and knowledgeable advice. Having selected a suitable printer, at a very competitive price it arrived the next day. I couldn't ask for more!
Great firm. They even phoned to make sure I realised that the printer did not have a feature I might have though it did have (I had realised). But the ink they sell does not seem to be competitively priced.
Great selection, great price and great customer service. What more could you ask for? Very happy
A lady from the printerbase called me prior to despatch just to make sure that I understood the spec of the printer ordered and I found this a very useful double check. Printer ordered on 11th April at 3:15pm & arrived on the 12th before midday. Very happy with the service indeed.
I think it’s great that I was contacted after ordering a canon G650 to check that I’d ordered the right printer for my needs. The G650 is best used for photos which is what I wanted.
Friendly team, great customer service, quick delivery and prices.
Excellent service. Sam, in particular, was very helpful
I purchased a Canon Maxify. Printerbase offered the best price and their customer service was just excellent. Much better than I had expected and unlike other online purchases. Printer arrived promptly and works well. Thanks
Purchased latest model Canon Maxify printer. Printerbase offer includes good website product information, best UK price and easy to order, with advance delivery time, and their team follow up by post and email.
Good prices, not sure I like the way they operate. Called me three times to make sure I want the printer and to see if I need anything else. Who does forceful sales? Didn’t arrive next day and blamed it on Parcelforce saying the clicked the wrong button.
Seemed a good firm from online comparisons and competitive price so placed an order. They phoned to check all ok just before despatch, then phoned again at my request for time of day for delivery. Very helpful. Product arrived very quickly and works well.
Having previously used Printerbase, I ordered two new printers. The order was checked by a phone call from Printerbase before the printers were promptly sent out and, after receiving the order, a second phone call to make sure that everything was OK. Their printers are very competitively priced and customer service is brilliant. J Stuart
Service so amazing it shocked me! I can't remember a time that I've ordered online and had the shop call to confirm my order, and that I'd chosen all the features I wanted. In fact, I had made a mistake and they quickly sorted it and still got the correct printer sent to me on the estimated day (which was the next day). After the printer shipped I got another call to let me know it was on the way and an email with the tracking number. This attention to detail saved me from receiving a printer that would not have had an important feature I needed, and made me feel like I mattered to them as a customer. I will definitely be returning for future purchases of ink, and other machines as needed. Printerbase also had the best prices, which is truly amazing when you think about the extra time and real person contact they're putting into the job. I'd like to acknowledge Katie Durrant as the person who gave me the exceptional service at Printerbase, thanks so much Katie!
Very prompt delivery. Good prices. Useful that they contact before delivery to check what is to be delivered. Post sales there are too may follow ups to sell further products.
I'm onto my sixth printer from Printerbase (four currently in use). The purchasing process has always been good.
Clearly a company that is not just a box shifter. Grear service, excellent response to a couple of questions l had. Good prices and excellent delivery service. Although l did not use they offer help in printer selection including sending sample prints. That's customer service.
I have nothing but praise for the team at printerbase, having purchased an HP all in one laser printer all was well untill a fault appeared. When I telephoned about this it was suggested that I should contact the HP help line directly, which I did. They couldn’t solve the problem but they me gave the necessary reference number, which was enough to send the team, at printerbase, into action and within two days I had a replacement for the faulty printer, which I am waiting to be collected for return. I am so pleased with the service which I have received, thank you very much.
My order arrived as promised, I recieved a phone call and email after to ensure I was happy and understood my purchase and told to contact them if I had any problems?
Linda
Apr 17,2023We bought 2 different printers to replace existing models which had stopped working, a large format Epsom which was a direct replacement, and a new Brother printer/scanner/copier which we are very pleased with. Printerbase always give us good service and good advice at very competitive prices, and speedy delivery. We couldn't ask for anything more.