logo
Printerbase

Hosted by David Simmons

4.5 (850 Reviews)

To leave a review you need to be logged in

We stock printers and consumables for all the big brands like HP, Oki, Kyocera, Xerox, Brother, Canon and Epson.

We also stock over 20,000 stationery products too, all with FREE next business day delivery on all orders over £36

Reviews 850

4.5

Out of 5.0

comment
Stewart Gammon
Mar 22,2023

Extremely helpful. They rang me back, even though not requested by me, on two occasions to ensure Canon was providing the extended warranty promised, as there was an error on Canons web page. Very impressed by their attention to detail. A very rare thing today.

comment
Not applicable
Mar 20,2023

Excellent service. Kept in touch when there was a delivery issue which was not a problem when you are informed.

comment
Alan Pickwick
Mar 18,2023

Quick and effective web site. Good value for money.

comment
Ken
Mar 15,2023

I found on line what I thought was the correct Printer for my needs, but after speaking to one of the team, I was advised to get another which better suited my needs. The printer arrived in record time and I found it easy to set up and use. I am very happy with my purchase and I would recommend Printerbase to anyone who is in need of a new printer. The lady I spoke to was very knowledgeable and helpful and helped me (a technophile) get the right machine.

comment
david
Mar 14,2023

Printerbase contacted me to check my order was correct. Very good. Price was great. Unfortunately, their courier, DPD, did not deliver the next day, stating we were out - which was not true as both my wife and I had stayed in all day because of the delivery. Picked it up the following evening from a click and collect place. Not a good solution for a large heavy package. Hence 4 stars not 5

comment
Rachael Wilson
Mar 14,2023

Old-fashioned 'proper' customer service. Very impressed when speaking to an advisor who was knowledgeable and helpful. Lisa rang, once I had ordered, to ensure that I knew exactly what I had ordered and that it was correct for us. She rang twice more, including the next day, to say it had been despatched but may be slightly late due to the snow! Howver, it arrived at 1pm. The sad thing is that it's so unusual these days one notices! Highly recommended and I have already spread the word amongst friends.

comment
Sheree Corpe
Mar 13,2023

Fast Delivery. Very helpful Staff when my first Delivery was lost in the post.

comment
MRS LIZ REED
Mar 11,2023

I have been delighted with the service from Printerbase. My printer arrived the next day and all my queries were answered promptly. Lots of helpful advice available.

comment
Dave Arnold
Mar 11,2023

First class and very quick service plus a value for money product. Friendly staff who called to ensure that I was ordering the right product for my needs and a follow up call to confirm that I was happy with the product once it had arrived.

comment
Keith Billing
Mar 11,2023

Good price and excellent service. I had ordered near the cut off time for next day delivery and they phoned me to confirm the printer I had ordered had been dispatched and give me the tracking details. Will buy from them again.

comment
Bill Sparkes
Mar 07,2023

It seems to me that Printerbase either go a long way to find their staff or have a very good training programme. when ever I phone them they are pleasant and cheerful, and have a sense of humour. I originally started buying stuff of them when they had the best deal on a printer I could find. Since then its been paper and ink. Its always fast, well packed and on time.

comment
Stewart
Feb 27,2023

Great stuff. Printerbase let me know when item was back in stock. Clear communications and held order delivery to suit me. Great. Thank you.

comment
Lisa
Feb 27,2023

Great Customer Service and quick delivery. Will definitely use again.

comment
Helen Holt-Davies
Feb 22,2023

From start to finish and in between I thought the service was excellent. Katie even telephoned to ensure we had were happy with spec of each printer.

comment
kevin
Feb 22,2023

Great Service. Ordered my printer plus quite a few extra inks. The printer and most inks turned up the next day. The extra Black inks were not in the box. But even before I could ring them they rang me to advise of the error and promised the inks for the next day. they arrived. So great Service and great Communication. Well done and thank you.

comment
Maurice Poole
Feb 20,2023

I needed a new printer, the Epsom ecotank ET-4850 was exactly what I wanted. Ordered and delivered without no fuss. great customer service.

comment
Ian of Rookswood
Feb 19,2023

I always try to support local firms in Sussex where I live, but no one here bothers. I had yet another printer problem without local help. so took a gamble of a firm on line who said they gave advice. From the minute I called the experience was positive, a young lady called Katie answer with a cheerful "good morning, how can I help" ...and help she did in spades. I described the problems I had and she diagnosed the fault and much as I thought the unit was old and useless. She did me a great deal on a new printer and suggested their own inks )which she guaranteed) to save as much money as possible. Everything arrived faster than Concorde. This is the only contact I need for ink etc and if you don't try them don't blame me when everything goes wrong elsewhere. Printerbase will NOT fail you.

comment
ken haines
Feb 11,2023

I decided to buy the Canon ip 8750 printer. After looking through the various companies online I happened upon Printerbase. Their's was the lowest price listed and they had good reviews, so I order one. The first thing that impressed me was when I had a phone call from them to make sure I knew this printer did not have scan or copy facilities before they sent the printer, which I didn't realise. However I wanted the printer to print photographs, so that was fine. I received the printer next day. I had problems setting the wifi up (Canon was not clear in an important step in the instructions). I managed to sort the problem out with them. The most noticeable thing about this company is their cheerful, postive can do attitude. I would recommend this company to anyone and will be using them in the future.

comment
Ray Marco
Feb 11,2023

Excellent service. No problems.

comment
Mr Higgs
Feb 11,2023

Great service as always. My account manager was particularly helpful in helping me choose a printer

0161 308 5800 [email protected]

Printerbase, Britannia House, Hertford Street, OL7 0TJ, Ashton-under-Lyne, GB

https://www.printerbase.co.uk

Contact Here
Recently Added