We stock printers and consumables for all the big brands like HP, Oki, Kyocera, Xerox, Brother, Canon and Epson.
We also stock over 20,000 stationery products too, all with FREE next business day delivery on all orders over £36
Excellent service. Kept in touch when there was a delivery issue which was not a problem when you are informed.
Quick and effective web site. Good value for money.
I found on line what I thought was the correct Printer for my needs, but after speaking to one of the team, I was advised to get another which better suited my needs. The printer arrived in record time and I found it easy to set up and use. I am very happy with my purchase and I would recommend Printerbase to anyone who is in need of a new printer. The lady I spoke to was very knowledgeable and helpful and helped me (a technophile) get the right machine.
Printerbase contacted me to check my order was correct. Very good. Price was great. Unfortunately, their courier, DPD, did not deliver the next day, stating we were out - which was not true as both my wife and I had stayed in all day because of the delivery. Picked it up the following evening from a click and collect place. Not a good solution for a large heavy package. Hence 4 stars not 5
Old-fashioned 'proper' customer service. Very impressed when speaking to an advisor who was knowledgeable and helpful. Lisa rang, once I had ordered, to ensure that I knew exactly what I had ordered and that it was correct for us. She rang twice more, including the next day, to say it had been despatched but may be slightly late due to the snow! Howver, it arrived at 1pm. The sad thing is that it's so unusual these days one notices! Highly recommended and I have already spread the word amongst friends.
Fast Delivery. Very helpful Staff when my first Delivery was lost in the post.
I have been delighted with the service from Printerbase. My printer arrived the next day and all my queries were answered promptly. Lots of helpful advice available.
First class and very quick service plus a value for money product. Friendly staff who called to ensure that I was ordering the right product for my needs and a follow up call to confirm that I was happy with the product once it had arrived.
Good price and excellent service. I had ordered near the cut off time for next day delivery and they phoned me to confirm the printer I had ordered had been dispatched and give me the tracking details. Will buy from them again.
It seems to me that Printerbase either go a long way to find their staff or have a very good training programme. when ever I phone them they are pleasant and cheerful, and have a sense of humour. I originally started buying stuff of them when they had the best deal on a printer I could find. Since then its been paper and ink. Its always fast, well packed and on time.
Great stuff. Printerbase let me know when item was back in stock. Clear communications and held order delivery to suit me. Great. Thank you.
Great Customer Service and quick delivery. Will definitely use again.
From start to finish and in between I thought the service was excellent. Katie even telephoned to ensure we had were happy with spec of each printer.
Great Service. Ordered my printer plus quite a few extra inks. The printer and most inks turned up the next day. The extra Black inks were not in the box. But even before I could ring them they rang me to advise of the error and promised the inks for the next day. they arrived. So great Service and great Communication. Well done and thank you.
I needed a new printer, the Epsom ecotank ET-4850 was exactly what I wanted. Ordered and delivered without no fuss. great customer service.
I always try to support local firms in Sussex where I live, but no one here bothers. I had yet another printer problem without local help. so took a gamble of a firm on line who said they gave advice. From the minute I called the experience was positive, a young lady called Katie answer with a cheerful "good morning, how can I help" ...and help she did in spades. I described the problems I had and she diagnosed the fault and much as I thought the unit was old and useless. She did me a great deal on a new printer and suggested their own inks )which she guaranteed) to save as much money as possible. Everything arrived faster than Concorde. This is the only contact I need for ink etc and if you don't try them don't blame me when everything goes wrong elsewhere. Printerbase will NOT fail you.
I decided to buy the Canon ip 8750 printer. After looking through the various companies online I happened upon Printerbase. Their's was the lowest price listed and they had good reviews, so I order one. The first thing that impressed me was when I had a phone call from them to make sure I knew this printer did not have scan or copy facilities before they sent the printer, which I didn't realise. However I wanted the printer to print photographs, so that was fine. I received the printer next day. I had problems setting the wifi up (Canon was not clear in an important step in the instructions). I managed to sort the problem out with them. The most noticeable thing about this company is their cheerful, postive can do attitude. I would recommend this company to anyone and will be using them in the future.
Excellent service. No problems.
Great service as always. My account manager was particularly helpful in helping me choose a printer
Stewart Gammon
Mar 22,2023Extremely helpful. They rang me back, even though not requested by me, on two occasions to ensure Canon was providing the extended warranty promised, as there was an error on Canons web page. Very impressed by their attention to detail. A very rare thing today.