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Printerbase

Hosted by David Simmons

4.5 (850 Reviews)

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We stock printers and consumables for all the big brands like HP, Oki, Kyocera, Xerox, Brother, Canon and Epson.

We also stock over 20,000 stationery products too, all with FREE next business day delivery on all orders over £36

Reviews 850

4.5

Out of 5.0

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Mr. Christopher Gould
Jan 16,2023

Exceptional. They called me the morning after I placed my order to check that the product was suitable for the intended use, and then called me the next day to notify me that it was on the way, it arrived the day after that. Extremely efficient, pleasant and polite. 10 out of 10.

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Graham Scarbro
Jan 16,2023

Brilliant service , great communication . Definitely recommended 👍

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Ching Luen Li
Jan 10,2023

I could feel that Printerbase tried their best to deliver their service and products. They're kind and responsible. Even though it was Christmastime and there have been strikes (probable cause of delay in one of the deliveries?), I'm grateful for what they've done (following up, etc). Thank you!

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Chris.
Jan 06,2023

What excellent service! Placed order on Tuesday evening. Got a phone call on Wednesday, offering a cheaper product, which I hadn't seen. Goods delivered on Thursday, and that's going for the free delivery option. Wonderful. Will definitely use Printerbase again.

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Barbara Taylor
Jan 03,2023

This company are very helpful and my printer came the very next day. This was unexpected as I made my order over the phone very late in the day. I was a little disappointed as I had been also been sold replacement ink cartridges as this seemed like a good deal. However, I only received four and the printer has five. This is a minor point. The companies follow up policy to make sure their customers are happy is excellent

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Chris Vere
Jan 02,2023

Great follow uop after an unfortunate entry (entirely my fault)onto the website. Great telephone help. sorted me out. Delivery within two days and again a follow up to make sure everything was in order. Helpful and certainly very customer friendly, with telephone backing the website..

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Dave Brabants
Jan 01,2023

Helpful staff on phone. Checked stock to ensure no disappointment and printer delivered next day.

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Mr Marrion
Dec 31,2022

I purchased a printer from this company which arrived the following day. I set it up and began printing some photographs. After a number of results the printer produced a fault with the feed. I rang Printerbase who passed me over to Canon for advice. After a few tests Canon agreed that the printer was fuauty and passed me back to Printerbase. Printerbase asked if I would like a replacement, a repair or a refund. I chose a replacement, this arrive at 09:00 the next morning. The faulty machine was collected two days later. I consider this to be excellent service and would happily recommend this company to anybody.

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Mary Page
Dec 30,2022

Excellent service. I altered my delivery date twice and received my printer exactly when I wanted it. I would thoroughly recommend Printerbase.

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David Gibsone
Dec 28,2022

I ordered an HP printer and it came two days later. The price of the printer was very reasonable too. Jade and Lisa kept me informed.

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Robert
Dec 27,2022

Excellent company polite courteous and efficient, there was problem with the delivery being late but was the fault of the delivery company not Printerbase. They helped and sorted the problem and it promptly arrived first thing on the next day. 5 Stars as they were absolutely fantastic no waiting on the phone, good efficient email communications and immediate help available. The prices were competitive too. NIce to see that old fashioned companies still exit!

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Kevin Scot
Dec 27,2022

Excellent business which can be trusted. After I placed the order and before it was dispatched I got a phone call from them checking that I was aware that the printer could not scan. We then talked about what I needed from the printer (that it could print onto printable CDs) and concluded that it was the right printer for me. Printer arrived next day and works a treat. When I couldn't work out how to print onto the CDs correctly I gave them a call and spoke to someone who obviously knew her stuff because from my description she immediately knew what I was doing wrong and talked me through the whole process cheerfully, helpfully and professionally. Highly recommended, not least because of the high importance they obviously place on customer service.

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Ian Barrett
Dec 17,2022

Excellent service, cannot speak too highly of this company. I ordered a printer online and before it was sent Printerbase rang to say, before they dispatched it, did I know it was only a printer and not a copier/scanner as well. So thankful they rang as I had not realised that and I did definitely did want those functions. The lady that rung helped me choose a suitable alternative. The printer arrived the next day. Again Printerbase rang to give me a 2 hour delivery slot. So helpful.

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Ronald Freeman
Dec 16,2022

Finally decided on the Canon PIXMA G3560 and purchased from Printerbase. Within an hour I received a phone call to confirm the specification of the printer and that it was the one I needed. Delivery was indeed next day as promised. Great service from this company, would highly recommend!

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Martin Johnson
Dec 13,2022

Printerbase offer a level of customer service via personal contact quite exceptional for online shopping. Very refreshing, and quite outstanding.

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MGN
Dec 13,2022

I was looking for a specific canon printer and located it only at Printerbase and a retailer in Continental Europe. I chose Printerbase because it is local and would eliminate delivery and customs issues.. The Printerbase service throughout has been excellent: the printer was delivered within 48 hours of purchase

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Kelvin
Dec 12,2022

Apart from great prices. The customer service is second to none. From the moment that I ordered to the delivery I was kept informed as to my delivery date. I was even asked if the printer I have ordered was actually suitable for my needs.

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Peter Rake
Dec 12,2022

The sign of a good company is the way they treat their customers and how they deal with problems. I placed an order for a new printer and it was supposed to be next day delivery. However, Almost immediately after placing the order I received a call from a pleasant young lady telling me there was a problem and my printer would be a day late. In my experience, most companies wouldn’t have bothered calling for just one day’s delay - but at least they gave me the opportunity to cancel if I wanted. As it happens it made no difference to me so I left it as it was. I am more than pleased with the printer and the service I received

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Derek
Dec 11,2022

This was my first purchase from Printerbase and I was very impressed with the whole experience: the website was easy to use, a very pleasant and helpful person phoned me to check that the printer I was buying would work with my computer, and the printer arrived promptly. Excellent service; thoroughly recommended

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Mr Miskelly
Dec 11,2022

Great service from professional company.

0161 308 5800 [email protected]

Printerbase, Britannia House, Hertford Street, OL7 0TJ, Ashton-under-Lyne, GB

https://www.printerbase.co.uk

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