We stock printers and consumables for all the big brands like HP, Oki, Kyocera, Xerox, Brother, Canon and Epson.
We also stock over 20,000 stationery products too, all with FREE next business day delivery on all orders over £36
Good service when ordered. Order follow-up by Printerbase was also excellent - would certainly recommend them.
The customer services of this company are the best I have experienced. If their technical help can't answer your query they put you straight through to Canon who are also very good. I thoroughly recommend this company.
Excellent Service. Emailed me to review the order which was a good thing as I had mis-ordered, but a quick phone call (answered immediately) and it was sorted with the further payment and invoice sorted without problems. Printer and inks delivered safely and on time. Cannot recommend them highly enough.
Brilliant service and I would heartily recommend this company. Right from the order to completion I cannot fault them. Excellent!!
Very professional service, even got in touch with me to ensure I had picked the correct printer for my application. It was and is proving very useful for my artwork. Excellent delivery and on time
The printer was delivered on time and correspondence was good. I appreciated the reminder about doing the guarantee.
Very good service. I had plenty of correspondence before the delivery to make sure, I ordered the correct printer for my needs. Delivery was swift, Then I had a follow up email to ask if I was happy with the product and a reminder to activate my guarantee. I would definitely use them again.
I ordered my Canon printer online, a member of the Printbase team rang me to check that the selected printer met with my requirements. She then confirmed that she would process my order. I received a follow-up call to confirm the order had been despatch and informing of expected delivery date and time slot. The staff are very professional providing an excellent service! Everything went like a dream! If only all companies were this good. Outstanding service! I will definitely be recommending to family and friends. Thank you
Above and beyond service, again and again.
This is by far the best purchasing experience I have ever had. Customer service goes far and beyond anything I have ever experienced before. I needed a new printer for my greeting card company and after hunting around made order with this company. This was my first ever purchase from them. I received a phone call to explain the product I had ordered and check it was what I was after. This led me to also ask for information about other products and the information I got back was so informative that it explained things I struggled to find online before hand. First time I have used this company and it will be the only place I use in future for printing hardware. If I could rate higher than 5 it would get topmost all day long. Thank you you are a breath of fresh air in this cut throat world.
Placed my order online. Next day received a call to explain the specifications of the printer and if it was what I wanted ? ( It was ) I also changed the delivery address by phone . Not a problem. Pity other company's I've dealt with over the years were not as helpful and professional.
The price of the printer was very reasonable; and delivery was quick. Communication was excellent.
Excellent Service - phone call to confirm what we really wanted, better advice about saving money on toner, follow up emails etc. Delighted with this and will certainly use again and recommend.
Excellent value for money, arrived the very next day. Really deep rich blacks.
Excellent service from Printerbase. Customer Care is second to none. I would highly recommend this company for printers and printer supplies. Very competitive prices. Friendly staff who keep you well informed. No nonsense delivery service. I would give more than 5 stars if I could.
Ordered a printer that had supposedly printed 10 pages, so was £50 cheaper. It arrived broken parts and smashed glass. Was told customer services would phone but just got an E mail, not the same personal device as when I purchased the machine!!! Not brilliant
Excellent customer service & product. They rang to check the printer I ordered was what I wanted as there were similar models. Very prompt delivery & clear no fuss communication. Will definitely use Printerbase again.
A very good sales experience. I have never had a call post delivery of an item to check all was ok! Needless to say it was but that is a level of Customer Service you don't get very often
Made my order close to midnight. Had a call before 10am the next double checking I had ordered the right printer before they sent it. And again the following day to let me know the couriers 1 hour time slot. Printer delivered on time. Excellent service, excellent price. Very impressed.
Adrian
Oct 16,2022Brilliant customer service!