We stock printers and consumables for all the big brands like HP, Oki, Kyocera, Xerox, Brother, Canon and Epson.
We also stock over 20,000 stationery products too, all with FREE next business day delivery on all orders over £36
Excellent service and very knowledgeable of products. Very quick ordering process and delivery. I have no issues at all
Brilliant quick service, highly recommended.
They were a good company to deal with - they telephoned to check printer had arrived and all was in order - first class service.
Absolutely brilliant from start to finish. Received a phone call within thirty minutes of my online order to check the printer I ordered was sufficient for my requirements. An email was then sent to inform me that the item had been despatched. I received another phone call the following morning to advise me of the expected delivery time. I wish all companies delivered such excellent customer service. Highly recommended.
Great price and very helpful and friendly service. Good price with the printer in stock. The delivery was great and on time. I'm also very pleased with the Canon photo printer. The quality is excellent. The only problem I had with the printer was the very poor instruction, a few illustrations and that's all. I had difficulty using the WPS method to connect to my router. I used the mobile phone method, but had to find a YouTube video to provide clear instructions, which worked.
Very helpful service. They make sure you really are buying the right equipment. One call meant I avoided having to return a printer that would've been unsuitable.
Ordering online was easy, I was advised of the time slot when the printer would be delivered and this was adhered to. In addition, Printerbase have been in touch since to check everything with the order and delivery was fine. I am really impressed with the service as a whole, and will definitely use them for ink etc. I will also be recommending them to family and friends.
Good price. Quick delivery. Good communication.
Great communication and updates of product delivery.
Can't fault these guys. Checked in with me after I placed the order. Receipt arrived and order delivered on schedule, later I got an email to prompt to register the product. Calls have been handled by friendly and knowledgeable staff. No hesitation in recommending.
What a first rate customer service! I was contacted soon after placing my printer order online, to confirm my choice. And told my purchase would be processed and shipped that day for delivery the next day. I was then called the following morning to confirm the delivery time slot, and it arrived just a few minutes later. The item was delivered by parcel force, and the immaculate condition of the box eluded to very careful transportation. The price of the printer was also very competitive, so I am very happy with the experience.
Printerbase are not the cause of my one star review. Their selected courier is. I am sure that 99 time out of 100 even they get it right. However in my case they forwarded my parcel to another courier and did not print my whole address on my parcel. So my parcel got to my local warehouse but they knew not where to deliver it. I had not been given a tracking or consignment number.
Faultless service including a telephone call to ensure the printer I had ordered fulfilled all my requirements. Most impressed by the secure packaging and prompt delivery as promised.
Unbeatable customer support and care after sale
Absolutely superb experience. I ordered on 27 December. Received a phone call on 29 December to check if the printer I had ordered was the best one to meet my needs. Having answered a few questions, I was advised to have them cancel my order and to buy a printer which was almost HALF the price - with clear explanation as to why. There is no better customer service EVER in my experience. The printer arrived when promised. A follow up phone call to check if it had arrived and to reassure me I could contact Printerbase with any queries whatsoever has sealed my satisfaction. Moral of my story? Buy from a real live company with wonderful, caring staff, not from a faceless, impersonal corporation. No problems. No regrets. No hassle!
Good price, dispatched quickly, printer box was in good condition. Royal Mail delivery not perfect but Printerbase response meant the issue was quickly sorted out.
Great service, appreciated call to confirm the order details and delighted with the speed of delivery during the Christmas period.
Prompt delivery. Dealt with queries efficiently, polite and courteous. Highly recommended.
On 2nd January I placed a order to purchase Brother printer MFC-J4340DW. Paid through PayPal. It suppose to be delivered today. I log into my account to check the status of the order and I was shocked to see the order was cancelled. Check their website and saw Out of stock against the printer I ordered. I telephoned them to be told I did not pay, I questioned which one was the reason that my order was cancelled not paying or you do not have the item in stock, I was told I can order another printer. I told them don't worry, I will buy from more trusted supplier than Printerbase.
Tim Otter
Jan 31,2024The phone was answered quickly. The answers were helpful and the service and delivery good and swift. The follow up with a helpful reminder was very efficient too.