logo
Printerbase

Hosted by David Simmons

4.5 (850 Reviews)

To leave a review you need to be logged in

We stock printers and consumables for all the big brands like HP, Oki, Kyocera, Xerox, Brother, Canon and Epson.

We also stock over 20,000 stationery products too, all with FREE next business day delivery on all orders over £36

Reviews 850

4.5

Out of 5.0

comment
Mr. P. Byrne
Mar 11,2024

After researching about the relevant A3 printer we were looking for, but unable to fully confirm whether the printer would actually fully scan A3 on the flatbed glass, I came across Printerbase's website. I raised a web chat, with a sales agent, Lisa, who was very helpful, until she was having tech issues her end, so passed me on to a colleague of hers. Alas, I forget the guys name, at the moment, but he took over the chat, swiftly and promptly answered my questions and concerns. He and Lisa, then offered a discount voucher, there and then too, for the purchasing of additional ink, I wanted to add to my order. I placed my order all online, using PayPal as our preferred payment option. The delivery, as agreed with me online, was very prompt, to our office, which allowed me time to setup the printer, before it was dispatched to site. The email communications with Printerbase, when I placed my order, were spot on and clear. I could not fault this company and their customer service, from the sales point of view, and I would not hesitate in using their services again! Well done Printerbase!!! *****

comment
Keith Johns
Mar 09,2024

My order was very efficiently carried out and delivered next day as promised. I was particularly impressed by the phone call to check that I knew all about what the printer could do, and that I had ordered the correct model for my needs.

comment
Marilyn
Mar 07,2024

Good communication from Printerbase, better than almost all other online suppliers. Printer is ideal for what I use it for.

comment
Customer
Mar 05,2024

Kept me up to date with delivery and phoned to say part of delivery would be separate. Arrived as predicted.

comment
Dan
Mar 02,2024

Next level customer service. Rang before dispatch to check I’d order the right thing. Range after deliver to check I was happy. When I said I was having issues with the settings they email across the relevant section of the manual. Big kudos to my account manager Jade Ross!

comment
Paul
Feb 24,2024

Fantastic Customer Service. After placing the order on their easy to use website I received a phone call from a lovely lady, certainly an asset for the company,checking that the features on the printer would be sufficient for my needs. TBH totally unexpected but, in my opinion, a great thing to do. Prices and availability of products was great and if I need another printer or consumables I will not hesitate to use them again

comment
Phil
Feb 23,2024

After having had an EPSON Workforce printer for 7 years that gave very poor print quality I wanted to make sure that the print quality of a replacement Canon GX6050 was satisfactory for my needs. The staff at Printerbase were extremely helpful answering al my questions. They arranged some test prints from Canon which were sent direct to my home. These proved excellent and I ordered the printer. I was kept informed with progress of the delivery and the unit came within a couple of days. I am very happy with the results. Well done Printerbase.

comment
Paul Stevenson
Feb 22,2024

Excellent, friendly service from a company that clearly cares... Printerbase supplies our printers and everything from supplies to customer service is so easy and painless. Thank you.

comment
Neil
Feb 20,2024

Absolutely fantastic service. Easy to order items. I have a couple of calls, from printer base to check to see if everything was OK with my label printer. Highly recommend them.

comment
Craig Davies
Feb 20,2024

First time ordering from Printerbase and what a great company to buy from. Customer service is amazing, shout out to Jade Ross who called me the day before to verify the printer was what I needed as some people misread the specs and therefore return it or are not happy with it. Updates were great next day delivery was true. Called again by Jade to give a time of delivery. Once delivered I was reminded of the warranty and about extras I may require. It has been a great experience to buy from such company and will be using them for ink in the future because of this.

comment
Peter Starns
Feb 18,2024

Best price, very quick delivery, good information before and after.

comment
Ray Ford
Feb 18,2024

Your customer service was spot on. The Canon G4570 printer was at a great price and was delivered to the North East very quickly. It was preceded with a helpful telephone call alerting me to a possible one day delivery delay which did not arise. But thoughtful nevertheless. In addition they helpfully checked out my purchase with me prior to completing my purchase to ensure I was buying the most suitable printer for my needs. Again, a very caring attitude and nice touch. I would have no hesitation in recommending Printerbase to potential customers.

comment
pollyanna
Feb 13,2024

Very helpful with selecting the most suitable printer. It is a good choice.

comment
Colin Moore
Feb 10,2024

I needed a new laser printer for my home office but was completely bewildered by the huge choice. I found Printerbase’s website useful because its filter feature allowed me to narrow down my options… to 35! This was because I didn’t understand some of the filter options. So I phoned up and spoke to Jade, who was extremely helpful and patiently explained these, giving a manageable shortlist of five. She then pointed out one model that included a cash back from the manufacturer, which I bought. It arrived next day, as promised and there was even a follow up phone call to check I was satisfied. Brilliant.

comment
Andy
Feb 10,2024

I needed to purchase a replacement printer. Having decided on the one I wanted Printerbase were the cheapest. I placed the order via the internet. The day I p[laced the order Printerbase called me to check through some of the features of the printer to make sure that I was happy with the decision that I hade made. The day after the printer was delivered, they phoned again to check that it had been delivered safely and to offer help with setting up if required.

comment
Gillian
Feb 08,2024

Customer service is second to none. From my initial enquiry to well past the delivery date, the Printerbase Team are available and proactive. A complete breath of fresh air. Thank you Skye and the Team.

comment
Marcus Pashley
Feb 06,2024

Excellent service from Printerbase. Brother printer ordered over a weekend. I got a phone call on Monday morning to confirm the order and a follow up email to confirm the DPD time slot for next day delivery. Elaine was a delight to deal with on the phone. I wish all companies had such excellent customer service.

comment
Patrick
Feb 06,2024

Very good people to deal with! The Brother MFC printer looks a bargain at this price (if it’s true the ink will last 3 years before replacing, as people say it really does with this one), and it has a good reliable feel so far. Info and ordering on the website was clear and easy and I liked the followup calls to check I’d got the right one and let me know when I was going to get the delivery - followed soon after by the knock on the door.

comment
John Finch
Feb 02,2024

I was a bit cynical about this as I normally just buy from Amazon, but I did my research on the Brother website and they directed me to their retail partners. Well, the first two listed were out of business and so I was dithering about the third. Glad I did. Top notch friendly service from start to finish. I got a phone call from Elaine about subscribing for consumables and when I declined there was no attempt to get me to change my mind. Instead just a polite follow up ensuing everything was OK and a reminder to contact her if I need anything. What a contrast to so many other suppliers. You are my go to for printers and toners from now on.

comment
Customer mrs k Wilson
Feb 02,2024

Excellent service, kept updated by phone calls confirming delivery date, then after delivery to confirm I was happy with my printer - which I am.

0161 308 5800 [email protected]

Printerbase, Britannia House, Hertford Street, OL7 0TJ, Ashton-under-Lyne, GB

https://www.printerbase.co.uk

Contact Here
Recently Added