If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any unused merchandise that has not been engraved or customized for a refund, credit or exchange (minus shipping & handling). Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Assurance Specialists. Merchandise that is damaged or altered in any way by a Jeweler other than Ross-Simons cannot be returned. A merchandise credit will be issued if merchandise received as a gift is returned by the recipient. Items that have been personalized cannot be returned.
The earrings broke within a couple of days just trying to put the back on the earrings. The trinity earrings are very cheaply made.
Quick service and the ring is beautiful. I love it!
Web site was very easy to manage and good prices. Delivery was spot on time. Pleasure dealing with the company.
Fast and simple
It is very pretty. Do wish it wasn’t so small
Very cute, as described, but a little difficult to put on. I hoped to wear these 24/7. They are easy to sleep in, and I think they would be difficult to lose, but I caught my washcloth in one this morning and bent it out of shape. I was able to mold it back into shape around a fat pen, though. I do like these.
The first great thing is looking at your beautiful jewelry online, which is quite addicting. Everything I ordered is perfect and I love it.
The items were delivered very fast and the diamonds are very sparkling. They seem like very good quality and no one could beat their cyber Monday specials. Love the diamond studs!
Excellent experience. Loved my necklaces and pendants. Received in nice packaging and we received sooner than expected. I am planning to purchase another piece today.
Received the order. Did not like the quality. I have returned the merchandise. Waiting for my refund.
The earrings were beautiful. My wife is well pleased. Well made. Reason for 4 stars instead of 5 was due to the l-e-n-g-t-h-l-y delivery. USPS was very slow in moving the package with delays at every stop. Ross-Simons customer service was very responsive to my inquiries.
The ring is even more beautiful in person
Love this ring…. Great design
Im returning it. A little too small for me.
Excited to give the bracelet to my daughter for Christmas.
overall look nice but earrings are a lot smaller than perceived from web site. Would have been helpful to have overall dimensions
L Quality of the item purchased. Not one bit disappointed. I have never been unhappy with a jewelry purchase from Ross Simons. Quick delivery and packaged well. easy returns.
Great products
Online shopping is so easy. Jewelery is accurately displayed. Choice of size is great. Have had Ross jewelery for 52 years and love buying for my daughters as I once received from my Mom. Treasures!
Wendy Gallo
Dec 13,2024The earrings came within a week. They were well cushioned, in good condition & very pretty. However the ear wires are fragile & easily bent out of shape. The wires are short & fell out of my ear twice the 1st time I wore them. I have to use rubber backs to keep them on, but they go out of shape when I put the rubber backs on.