If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any unused merchandise that has not been engraved or customized for a refund, credit or exchange (minus shipping & handling). Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Assurance Specialists. Merchandise that is damaged or altered in any way by a Jeweler other than Ross-Simons cannot be returned. A merchandise credit will be issued if merchandise received as a gift is returned by the recipient. Items that have been personalized cannot be returned.
The bracelet I ordered was delivered fas
Necklace was a big hit. Can I get a signed professional appraisal for insurance purposes? Thanks for a great product and service.
The necklace is beautiful and unique. It's not something you will see "coming and going". The quality of the stones and weight of the silver are outstanding. Very pleased!
Very good product, my wife was really happy.
Seamless from start to finish. Order was as expected and arrived on time.
Fantastic Product!!!! Great Quality!!! Great price!!!! Shipping as Promised!!!
beautiful earrings
I need a 26 inch chain otherwise too short for her
Fast shipping, great quality products and great customer service!
price and quality of item. great shipment timing
Finally, what looks like extravagant, expensive jewelery my wife can still wear to the beach. No it's not the cheap $12 or $15 junk that looks just like that: junk! And no it's not the $300 or $500 real thing that no one wants to lose in the sand...it just looks like it!
Very nice, my Friend love it
I have been admiring the blue diamond posts for a while now. I liked the idea of the comfort backs. I ordered them for my daughter in law and she said she likes them. She had not tried them on by the time I left their house. Hopefully she will enjoy them.. The size is much smaller than expected but they are beautiful and shipping was super fast!
I thought the Ruby would have more luster, it seemed dull to the eye.
Everything about it easy to order received it in a timely fashion, and she loved it all!
I ordered a 20 inch 14kt gold chain as a Christmas present for my husband. He opened his gift and boy was I upset. The chain is only 19 inches in length and it has very little to almost no gold color and appears closer to silver. This was my first purchase of jewelry on line. I will be calling tomorrow and let them know I am returning this item and expect a full refund.
I love the quality of RS—-the lan grown sapphire/diamond cross is stunning I am a little disappointed with the sapphire/diamond rings. They appeared to look like sapphires online. I believe these are lab grown? They are dull (the blue stones) and do not look like fine jewelry that we’ve ordered before. I will certainly try something else as I think the quality of jewelry we’ve ordered before has always been fantastic.
The ring I purchased was one I had never seen before, I live for purple. Thank you.
Loved being able to filter searches easily to find the perfect gift. Gift ended up being perfect.
Matthew Schoenbachler
Dec 28,2024Great jewelry, delivered quickly.