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If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any unused merchandise that has not been engraved or customized for a refund, credit or exchange (minus shipping & handling). Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Assurance Specialists. Merchandise that is damaged or altered in any way by a Jeweler other than Ross-Simons cannot be returned. A merchandise credit will be issued if merchandise received as a gift is returned by the recipient. Items that have been personalized cannot be returned.
Reviews 706
RW
May 04,2023I decided to order from you all after receiving one of your catalogs in the mail, and it was so easy to find what I wanted and order it. I received my order in a timely manner, and I love the product so much. I highly recommend ordering from Ross-Simons.
Kitty Cullett
May 01,2023Had to return the earrings. The color was not as described.
David Fried
Apr 30,2023Was a gift.. was absolutely loved.. very fast shipping.. absolutely beautiful gift
Bushra Naeemi
Apr 26,2023The delivery was on time, the earrings I bought were absolutely beautiful. And they have very fast and good customer service if you face a problem.
JenJen
Apr 26,2023Ease of ordering, clear information on website, good delivery options.
Jamie Urino
May 04,2023I am happy with my purchase. The website is easy to navigate. They have a lot of items to choose from at different price points. Item arrived beautifully packaged, suitable for gift giving and delivered in a timely manner.