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If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any unused merchandise that has not been engraved or customized for a refund, credit or exchange (minus shipping & handling). Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Assurance Specialists. Merchandise that is damaged or altered in any way by a Jeweler other than Ross-Simons cannot be returned. A merchandise credit will be issued if merchandise received as a gift is returned by the recipient. Items that have been personalized cannot be returned.
Reviews 706
Valerie
May 19,2023I ordered pink tourmaline hoop earrings. I am very disappointed with them. They are not pink at all. I paid $144.00 plus tax and they look cheap. I won’t be ordering from them again.
Victoria Deguzman
May 17,2023Love the item.
Maria Lyn Sulla
May 17,2023Beautiful bracelet for a great price!!!
Allyson Landers
May 16,2023The earrings were prettier than I expected and nice quality. I am very happy with my experience
Customer
May 16,2023My ring is beautiful and I received it in Lightning speed. My first time purchasing from Ross Simmons and it won’t be my last. Happy Customer!
Jason Burndrett
May 16,2023First of all, my order arrived before Mother's Day. It was nicer prettier in person than depicted online. My wife loves it.
Patti Whiddon Walters
May 14,2023First time buying from Ross Simon's and I'll definitely be back! I've seen a lot of beautiful jewelry in the ads and I absolutely love my Murano Glass Heart earrings. Priced perfectly for me to not have to think twice about and arrived quickly.
Henrietta
May 14,2023Everything is always perfect. I love everything I have purchased.
Mary
May 12,2023For the price the bracelet was very light weight and did not feel sturdy. I did not feel it was even worth the sale price. Also, the clasp was cheap and didn't work. I am returning it. thanks!
DARLENE HELEVA
May 10,2023The earrings were so small they would be suitable only for a child.
D H
May 10,2023The jewelry selection is lovely and there is a large selection to choose from. The prices are great and shipping is fast and secure!
Richard H Campbell
May 10,2023Their service is always quick and we can count on quality in every piece of jewelry we purchase. Their warranty program is hassle free. I am very satisfied with the experiences I have had with them over several years.
Valentina Hoyt
May 08,2023Easy ordering, fast delivery and the product received is exactly as presented on the site
Helen
May 08,2023The item arrived quickly and is exactly as described on the website.
Debra Lyman Gniewek
May 07,2023Bracelet looks flimsy
Andrew Scharver
May 07,2023Very nice experience. The necklace was packaged perfectly and looked amazing.
anna torres
May 05,2023Love my necklace ~
Robert Baker
May 04,2023I ordered hoop ear rings and a dome type ring, and both are gold plated and not what i ordered.
Christine Teoxon-Baker
May 04,2023The dome ring and hoops earing I ordered is fake! It's gold plated which didn't say in the product descriptions, customer service will argue with you and don't listen to customers.
Debra Bolling
May 19,2023Anklet was too small