If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any unused merchandise that has not been engraved or customized for a refund, credit or exchange (minus shipping & handling). Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Assurance Specialists. Merchandise that is damaged or altered in any way by a Jeweler other than Ross-Simons cannot be returned. A merchandise credit will be issued if merchandise received as a gift is returned by the recipient. Items that have been personalized cannot be returned.
The ring is beautiful however I need a larger size. Is there anything I can do to get a size 7 if its monogrammed?
Met my expectations. Light. Highly recommend.
I love all the jewelry I have ordered and received from RossSimons! I've ordered 3 or 4 times now and have been totally satisfied with everything I've ordered!
Bracelet just as described. Faster shipping than I expected. Price is very reasonable.
Beautiful item delivered just in time for the upcoming holiday! Perfect!
Was not what I was expecting and I am returning it. It was purchased to go with another ankle bracelet and it was way too delicate. You could see it next to the other bracelet.
I purchased earrings under $100.00. Bad choice! If you want good quality jewelry/diamonds you have to spend over $300 to $500 dollars. Earrings were returned.
Ross Simons made every step of my Selection and Purchase so quick and easy. Thank You SO MUCH for having the 'Accessory Kit' items in 18k Gold and Sterling Silver that I so desperately needed to improve my daily life as a Disabled person, and making my choice of wearing my favorite pieces of jewelry a much more pleasant experience! I have struggled for years with necklaces and earrings, and have literally ended up crying from not being able to wear what I really wanted, to go with certain outfits. Now, I am extremely happy to report that I have already utilized your products, and felt much more 'put together' instantly! This is SO WONDERFUL for 'me'!
Great selection prices and sales always find. Something I like to add to my collection
This was an unexpected gift with deep meaning to me. It was beautiful and I cried. Thank you.
Quick delivery, unique, beautiful quality bracelet
Purchased a 14kt Yellow Gold Byzantine Ring. Within 6 months it cracked in several places. No abusive, just normal wear. Luckily, I purchased the insurance, which I never do, and the store credit was given without any issues. I've purchased a few other pieces of jewelry, and they all seem to be lower quality and bend or break easily.
Ross Simons is a great company for quality jewelry and interesting designs. Have bought many pieces over the years and will continue to do so!
I have been buying RS jewelry, since 2004. My experience is great, RS is the only place I shop quite actively for such a delicate merchandize.
I have long been a customer of Ross-Simon. I love the unique products, exceptional craftsmanship of all my purchases. Even when my budget is limited I am confident my purchase is a one of a kind for myself or a love one.
Ross Simons has beautiful quality jewelry for reasonable prices. I love my ring and will be ordering more!
It is absolutely gorgeous. WE, in fact, are going to get one for our daughters for Christmas. Thanks so much, Marcia Watson
Received my ring promptly. Exactly as described. Beautiful ring!!
Just received the rig and it’s absolutely gorgeous! The setting is a little higher than expected so hoping it holds up. Time will tell. As always, the customer service was fantastic.
Barbara Sockey
Oct 16,2023Wonderful, quick shipping and service. Any issues are quickly resolved! And beautiful jewelry at reasonable prices.