Ross Simons

4.0 (706 Reviews)

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If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any unused merchandise that has not been engraved or customized for a refund, credit or exchange (minus shipping & handling). Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Assurance Specialists. Merchandise that is damaged or altered in any way by a Jeweler other than Ross-Simons cannot be returned. A merchandise credit will be issued if merchandise received as a gift is returned by the recipient. Items that have been personalized cannot be returned.

Reviews 706

4.0

Out of 5.0

Judi Havens

Jul 25,2023

Easy to access website and re-order a ring that I had bought in past and lost.

Amy B

Jul 24,2023

I bought a $229 white gold ring with mini pearls. I wore it for one day. At the end of the day I looked down and 4 pearls were missing. I didn’t do anything unusual. Still waiting for a refund.

Susan M Reichert

Jul 24,2023

I love my earrings. They are so beautiful. I've been a Ross-Simon customer for a number of years and will continue to be so.

Pam Manela

Jul 23,2023

Ross Simmons is Easy to use and consistently high quality. Bought this peridot necklace for myself as a birthday gift and I love it!

Candice Funderburk

Jul 22,2023

Great purchase experience.

Arizonan

Jul 22,2023

The jewelry box is beautiful and I couldn’t wait to fill it with my jewelry. A very elegant piece.

Julia K

Jul 22,2023

Shipping was fast. Bracelet is pretty but tiny. There is no writing on it. Perfect for my teenage daughter.

Janet Kusch

Jul 20,2023

I received the beautiful earrings, unfortunately I had to return them because they do not hang properly on my ears.

TH

Jul 20,2023

I ordered Ross-Simons 0.10 ct. t.w. Diamond Sea Life Ring in 2-Tone Sterling Silver. The diamonds were probably the worst quality I have ever seen. The ring is nice, and fortunately, the diamonds are so tiny you can't really tell how pour the quality is without a magnifying glass. I opted to keep the ring because of that. However, I won't order from them again.

Betsy Murphy

Jul 17,2023

Great customer service and I love my new bracelet!

Linda Mcdowell

Jul 16,2023

I order 14k gold resin thinking it was real gold , it was literally plastic, took it too a jewelry it was not gold at all, return it. Brought another pair , this time 14 k gold, and you can tell it's cheaply made it does not look like the picture, I'm very disappointed

Russ Crook

Jul 14,2023

It is a nice looking item, but I may have ordered the wrong size. I won't know for sure until I give the gift on our anniversary.

Shopper girl

Jul 14,2023

Wanted a simple gold bangle bracelet. I ordered one with a decorative edge but when it came I discovered it had 2 finishes (one was not visible in the photo). Returned it and ordered a simpler bracelet which came within 3 days. Hopefully the return will go as smoothly

Karen

Jul 14,2023

Ring is soft, changes shape if you squeeze it. Does not look "real",

Steven Hampton

Jul 12,2023

Quick delivery and quality product

Deborah Stottle

Jul 09,2023

I love my pendant and chain but I was not happy with the fact that they were shipped separately. One arrived within 3 days, the other took over a week. I couldn’t wear the pendant without the chain! Otherwise I am very satisfied with my order

Joe

Jul 08,2023

It was a good transaction. The Emeralds are not high grade. In fact they are lower quality. But, the price reflects that.

Peter

Jul 07,2023

Birthday of my wife was coming up A few weeks ago she showed me a ad from Ross & Simons, so I went online. Placing an order online was easy and quick. As it was her birthday I had it marked as a gift with a personal msg. Received a confirmation and tracking. It arrived 2 days before her birthday but not wrapped as a gift and no personal message. That is the reason why I gave a 4 out of a 5