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Reviews 933
Liz Weight
Mar 20,2025Terrible service Half my order did not arrive even though I’ve paid in full, have phoned constantly but on one seems to want to help, just getting palmed off with we will look into it and then I don’t hear anything back. Very frustrating and feel like I’ve waisted my money and been ripped off!!!
Caroline Ellaway
Mar 14,2025This is a review of a Royalcraft Padstowe 2 seater bistro set. I recently bought this set mostly for the table as existing blue metal chairs were still in good condition. When you fold the bistro chairs it is really hard to avoid trapping your fingers. There was a warning in the box but the design is awful. Also carrying them folded is hard as the metal slats are so angular. The table is fine but the chairs are going straight into metal recycling rubbish.
dibber
Mar 12,2025Excellent delivery service with regular communication and updates. The product was a good price, well-packaged and of good quality.
elaine
Feb 03,2025Good price, quick delivery & great communication Won't be opening the boxes/constructing for another couple of months but hoping will be easy to construct & good quality 🙏
Altan
Jan 31,2025One of the chairs was delivered broken. I tried reaching the company through their website, but got no return.
Neha
Jan 12,2025The final product was good in the end but you need quite a few tools and materials to make this, read the manual in ADVANCE to know what you need! Also, it did not take my DIY friend and I 4-6 hours to build this...more like 10-12 hours. We built this in January so we lost light and had to leave it half way which is not recommended but luckily no windy night so it stayed put for us to continue the next day. Be prepared to deal with many, MANY self tapping screws and bolts that don't seem to ever reduce in numbers.
Susan Cunningham
Dec 19,2024On time & courteous driver
Liz
Dec 17,2024Excellent service, delivery arrived quickly and on time. Unfortunately we had two damaged chairs so contacted customer services with photos and videos who immediately said they would send out two replacements. No quibbling, no arguing, excellent service. Replacements and arrived and all is good 👍👍
David Cook
Oct 31,2024Quick delivery and just has described. Easy to put together. Thanks
Vikki
Oct 16,2024Excellent and fast delivery
Anon
Oct 16,2024Great price and quick delivery with good communication.
Mr R Woodland
Oct 15,2024Fast dispatch and delivery
Jessica Pearson
Oct 13,2024Delivery was very prompt. Brilliant service from the 2 delivery guys. They really went the extra mile and very helpful.
Linda B
Oct 13,2024Phoned with request for another canopy for our gazebo. Nothing too much trouble. Arrived very promptly
KAREN ADAMS
Oct 09,2024Very simple to order High quality product Delivery service very good
audrey
Oct 05,2024Great service.Very competitive price and excellent delivery service.
Deb Couper
Oct 05,2024Very nice quality outdoor chairs. Look lovely in my back yard.
Customer
Oct 04,2024Speedy delivery. Good customer service. Product as described.
Graham vanWeert
Sep 30,2024Very prompt service good product kept informed of delivery which the firm was polite and kept me eta of delivery.Recommended.
roger haynes
Apr 01,2025We recently purchased a wentworth table and six chairs upon delivery the table was damaged,the back up service from the company and Georgina libra was exemplary,the speed in which the table was replaced was amazing other company’s should take a leaf out of there book to royal craft the customer is king ,I would highly recommend them