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Seven Seas Worldwide

Hosted by David Simmons

4.5 (807 Reviews)

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Seven Seas Worldwide are world leaders in international relocation offering personal, corporate and student shipping and storage services to suit your needs. We have helped millions of people move abroad with our complete door-to-door shipping services, taking all the stress from your international relocation. Check out our revolutionary approach to moving home called the MoveCube, an all-purpose container that we bring directly to your home for loading! And be part of our 'declutter' campaign on the website which provides advice and guidance on what to take and what to leave behind when moving home.

Reviews 807

4.5

Out of 5.0

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customer
Jul 29,2024

Moving from Vancouver to Glasgow. Still in progress - waiting for a container ship in Toronto. Service has been varied: price is fair and customer service helpful and friendly, but they have limited knowledge - for example, I had to push for a more accurate estimate of when the truck with the Movecube would arrive for loading. Also had to ask for specific updates as there is limited information on website. The online system really needs to be overhauled - it is unwieldy and not intuitive - our detailed inventory was exhausting to create online. We will see how things go at this end - we have to change the delivery address once the container ship is in transit - I'm nervous about how that will go. I'll be relieved when our belongings arrive safe and sound. Su Thompson

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Adele
Jul 29,2024

Driver was friendly and helpful but forgot to take spare boxes and had to return to collect them. Had issues with online customer service not reading the query or replying relevantly to query.

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KA
Jul 29,2024

Door to door delivery and very organised.

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Han
Jul 29,2024

I needed an extra box and tried requesting for one to no avail. I emailed and no one replied. I tried using the contact form and was met with the error message "The anti-forgery cookie token and form field token do not match". I called and was placed on a waiting list for an entire hour. When it came to my turn to speak to the agent, there was just silence. Update - My thanks to the marketing and comms team for replying to this review so quickly. But I would appreciate it if the main operations team could reach out to me instead as I am still waiting if it is possible to obtain the extra box for my shipping due very, very soon.

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Helen Joy Blanchard
Jul 27,2024

What an amazing company!! The communication and care for my goods was over and above anything I have ever experienced. Very personal and professional service. I would highly recommend this company and the entire team.

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DY
Jul 26,2024

The experience so far (now my stuff is out for shipment) is extremely good. Superb CS support and care Their 24 hours telephone support can answer every single questions I have from the beginning regarding the quote, the pickup, supplies, guidance for custom documentations, etc. Everything is smooth and perfect and I fully understand what to expect. The packaging and supplies provided are handy and sturdy as well. Pricewise Their price is way more reasonable that other service provide in Ireland shipping to Asia. The price difference is huge and the other suppliers took at least a few days to just obtain a quote whereas Sevenseas quote are transparent and instant.

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Christine
Jul 26,2024

Customer service staff very polite, friendly and helpful at all times of the day. This is the first time I have shipped personal affairs abroad and sometimes found the information a little confusing but customer service staff always tried to assist and to find the best result, (thankyou)

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Peggy Leung
Jul 26,2024

Professional, courteous and friendly team (Keenan and Hugh), thank you.

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David Abelson
Jul 26,2024

End to end, great communication, clear service, very reliable timelines, good price. By far the best way to move overseas.

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Sippawish K
Jul 26,2024

Easy, no need to have much conversation, the box size base on what you are request.

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Tin
Jul 26,2024

It is hard to change the boxes collection date online by myself, but the customer service is nice and helpful, he helped me to change it in quickly

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Joe Wong
Jul 25,2024

So far so good!

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Jacqueline Sarah Richardson
Jul 25,2024

I found the Seven Seas team to be really helpful and were always contactable when I needed to ask someone a question. The website was helpful and straightforward.

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Shipper
Jul 25,2024

100% smooth experience

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GG
Jul 24,2024

Horrible UI, slow process, customers have to pay for the error of the platform

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Chipinge
Jul 24,2024

The online support was excellent, everytime I called my query was resolved. The agents were friendly, professional and knowledgeable. The whole process was sleek and hassle free. The drivers were considerate and very friendly. The only thing I would say is that the dimensions of the MoveCube are deceiving, I thought it would be smaller than what actually arrived hence did not end up filling the cube completely which I felt was a waste of space therefore money.....but next time I would know better 😁

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Russell Patrick Hill
Jul 24,2024

Very helpful, easy to contact and stay in contact with. Friendly staff. Had no problems at all. A very good experience all round. Would definitely recommend them. Best priced too.

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Deirdre
Jul 24,2024

Great communication so far!

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David Trevor Atkin
Jul 24,2024

I found the experience from the first contact very satisfactory both via WeChat and verbal communication. Phoebe my contact from Shanghai was very helpful and understanding

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Anthony Hacking
Jul 23,2024

Super smooth experience, from quoting to, delivery of empty boxes, packing support collection and paperwork. I have used seven seas four times now for numerous relocations, I will fully recommend them to others.