Ship Smart personnel were consummate professionals in everything. From answering the phone to moving my household items, everything was excellent. I recommend them to friends and associates.
Good service, little breakage and well timed. However their estimator underestimate the load by about 50% leaving us owing considerably more money then they projected. Their estimators need better or buyer beware of underestimate to get the contract ....
Everyone I dealt with was friendly and professional....from my first call into Ship Smart to both ends of the delivery.
delighted with the service
easy to use, efficient, on time.
Within 3 hours I was able to arrange the shipment of a piece of furniture of great sentimental value, via 2 e-mails and a lovely staff person who worked with me on the phone. Pick up was on time and price and contract seemed fair. The item arrived on time after a journey of 2,000 miles. I felt quite grateful.
We had a very complicated shipping order going to 4 different locations all over the US. Ship Smart handled the entire process perfectly and flawlessly. They were well organized, courteous, helpful, on time and terrific. Every aspect of the shipment to 4 different locations from the pick up, the transport, to the delivery of each one was perfect. We could not be happier and the 4 persons to whom the deliveries were made were very pleased also. We give Ship Smart the highest ratings !!!!!!
I didn't shop around much and the price seemed high but no complaints about service. Called to see where the 3 x 4 painting was a few days after it was scheduled to arrive and got an immediate and sound explanation.
Very easy to work with and set up my move. everything arrived in excellent condition. A superb job.
When it comes to smaller household belongings, Ship Smart is the way to go! Friendly associates and easy contract development for shipping services. I have used their services twice now and all schedule shipments have been spot on time and no Damages to any personal belongings. Takes the stress and worries away. Great service period.
Service was prompt
They did an excellent job. The gentleman were very professional. They made sure everything was labeled and packed correctly. All items got to their destination quickly and without a problem. I would definately use them again!!
great company-will use them again and again -professional at either end!!! What else I can say is just that they were great to work with and VERY professional and arrived when they said--a marvel!!
I had a speciality shipment across the country, and didn't find a good shipper to do it. Then I found Ship Smart on the web. From planning, to pickup, and through shipment and delivery everything went flawlessly. I would recommend Ship Smart without qualification.
I had never used Ship Smart before and I was pleasantly surprised. Professional, timely and protective of the furniture we had them move. We'll certainly use them again.
This is our second experience with Ship Smart. They are very honest and reliable and provide great service. They are on time and customer friendly. This was a very pleasant moving experience.
The entire staff at Ship Smart were stellar - from my first inquiry and estiamte, to assisting me with the forms and calculating the insurance, to their patience until the shipment was actually scheduled. The crew that delivered the boxes and furniture were on time, professional and very careful with all my stuff. I discovered one small item was broken in a box Ship Smart packed and they paid for its replacement without any hassle. All and all an excellent experience.
From the start to the delivery everything with this was perfect! Competent professionals at each step made what could have been horrible and painful easy and relaxing. Highly recommend this company.
From our initial phone call, we received accurate helpful information. Our items were extremely well packed, and delivery occurred as promised. Because we were shipping family heirlooms, we were nervous. However, our experience was thoroughly good from start to finish. We will use them again for small shipments.
Richard
Aug 11,2016The crow came in and picked up items and shipped them to Phoenix with no problem. They arrived safely and in good condition. Ship Smart is the way to ship.