Ordered my prescription Ray Bans on Sunday, arrived on Wednesday. Excellent lenses in great frames, very reasonable price, and safely delivered. Will recommend Wayne to all my friends & colleagues.
Brilliant service (two extremely helpful phone conversations).
Brilliant service from Wayne over phone: helpful, friendly and professional. Glasses returned very quickly at a cost which was almost a quarter of that quoted by high street opticians from whom I got the glasses originally. Would definitely recommend.
I found Spectacles Direct online after visiting my optician for a pair of Raybans which they were charging £245 for in the shop, they are £89 on spectacles direct, I have had two pairs now and cannot fault the excellent service received by Wayne, he is friendly and knowledgable and I received my glasses within 2 days of ordering. 5* Service
I have used Spectacles Direct a few times and without fail have found them very efficient, friendly and good value for money. The 'turnaround' speed is remarkable.
I would recommend Spectacle Direct to my friends and family.
Arrived next day, quick, polite and very good.
Really pleased I tried on buying specs online for the first time. First I tried the glasses on in a high street store then entered the model, Ray Bans 8901 into a search engine and Spectacles Direct came up. I decided to give them a try and I am really pleased I did. The glasses are great and fitted as they did in the high street store. Their customer service is excellent as I had to ring up as my prescription wasn't in the range of the one of the drop-downs. The specs came within a week and because I saved so much compared to the high street store I am actually thinking of purchasing another pair of the same model as a backup.
Had tried several contacts for reglazing my specs but none were meeting my needs until I made contact with Spectacles Direct. Sent three pairs for reglazing and they were back with me in no time - I live in the west of Ireland. All three pairs were fitted with new lenses, to my prescription, and were excellent. Prices were very satisfactory and the company kept in touch with me until the specs were delivered. Highly recommended. I shall use this company again!
Great service would use again
First Class and convenient service with excellent quality Well Done Keep up the good work!
Great valve for money and customer service
I would highly recommend spectales direct. From ordering the reglaze pack to receiving my reglazed frames took 7 days . Excellent service .
I was in Edinburgh on a short break, and needed some new glasses. They could not have helped me more. Great selection of frames and at a great price too. Oncethey were ready they phoned to say I would receive them the next day and also followed this up to make sure everything was alright. First Class service all around. Thanks to all your team again.
Quality service, friendly communicative staff, fully recommend them and will be using the service in the future
Sent in a frame for re-glaze. Was phoned when they arrived to ensure the new lenses would have the right PD measurement. I sent in my current glasses, was phoned when they arrived, they were sent back the same day. The new glasses arrived a day later quickly followed by a phone call to ensure all was well, which it was. Top marks from a picky glasses wearer for 30 years.
Had my eyes tested on the Monday afternoon and sent the prescription with my order on that evening. Thursday lunchtime the postman delivered my new spectacles - perfect in every detail.
Really impressed with the service received. Needed to reglaze some distance vision glasses following cataract surgery. The procedure took just over a week to complete from my first request for a pack to the return of my reglazed glasses and postage was completely free. Have just requested a pack to arrange for some intermediate lenses to be fitted to another pair of redundant glasses.
I recently asked for a reglaze pack, which I returned post free just a week ago containing my favourite frames with obsolete lenses. True to their word, I was contacted by phone as soon as the pack was received in Edinburgh. A very friendly informal discussion helped me to decide on suitable replacement lenses. My frames, glazed to the agreed specification arrived back today! They are excellent, and I couldn't be more pleased with their quality, and with the overall service on offer.
Helen M
Mar 21,2015Great glasses, very quick delivery, friendly customer service