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Reviews 308
Bob
Oct 14,2014Ordered Friday afternoon, arrived Tuesday morning. Half the price of the high street shops. Couldn't have been easier. Accepted Edenred voucher too so all in an absolute bargain. Have already recommended to colleagues who are in the process of ordering for themselves. Great service
Peter D
Oct 06,2014Ordered some spectacles for computing. Sent copy of prescription. They asked for measurement which I didn't have (distance between pupils). They said they would use national average but I found old photo taken by Vision Express about 10 years ago with measurements on and I sent that. Received spectacles 2 days later, very good fit and excellent vision, very happy customer.
Roger Mallard
Oct 05,2014It's an efficient company and the prices fair. Easy to contact and easy to deal with. I'd use them again
Stuart Laflin
Sep 29,2014Very simple way of getting your glasses updated with new lenses and the customer service was excellent will use this service again as still got another couple of frames to get updated which i will be doing in the near future. Well worth using saving lots of £ than using the high street shops.
Lucille Roche
Sep 24,2014I had my previous frames reglazed as they werent that old and showed no wear and tear. The service was excellent and I will definately use it again
nl
Sep 19,2014Had 5 pairs of spectacles reglazed to new prescription. Prompt and concise reply to emails. Service I received was exceptional and I would fully recommend without hesitation.
Mike Smith
Sep 15,2014Spectacles Direct were able to fulfil my request for a custom lens type (Vista-Mesh) that wasn't advertised on their website. I had approached several online glasses retailers with a similar query and found Spectacles Direct responded the best in terms of informativeness and professionalism. Wayne in Customer Service handled my questions and regarding the lenses and the ordering process in an excellent manner. All correspondence was informative and timely. The price of the lenses was cheaper than I had been quoted on the high street, and was also cheaper than the small handful of other online suppliers that were able to offer it. There was a small delay over the original quoted timescale for my order, but this was down to the lens supplier taking longer than expected to send out the lenses. Once received, Spectacles Direct processed and despatched my order very promptly. I'm very happy with the final product and wouldn't hesitate to recommend the company to others.
Ewa
Sep 12,2014Best service I have ever received. High quality glasses.
Samantha Horsley
Aug 31,2014From start to finish the service was professional and personable. I can't believe I haven't discovered it earlier. Thanks Wayne :)
Brent
Aug 29,2014I admit I was nervous about ordering something so important to me as glasses over the internet. But with my prescription and guidance from Spectacles Direct via friendly emails the results are superb. I have an amazing pair of Oakley frames, they fit perfectly, are high quality and the lenses are just perfect. All at a price that came in around 70% less than quoted by my over expensive optician. I was so impressed by the service I sent in my old frames for new lenses also. Very impressed & a big thanks to your team.
Alan Jones
Aug 05,2014Easy to order with helpful advice. Specs well finished and real value for money. Have just confirmed another order.
David W
Aug 02,2014I fully recommend using this company great fast service.
Doug McCance
Jul 31,2014Excellent service from start to finish.
A Rashid
Jul 30,2014It's not very often that you come across a company that provides an outstanding quality of service. Well done Spectacles Direct for being so professional.
Alan D
Jul 23,2014just purchased some new specs from Spectacles Direct on line, worth a visit good selection and a reasonable price if your like me one for the car, one for the golf bag and one for watching sport this is for you.....
Vish.M
Jul 23,2014Excellent customer service!
Catherine
Jul 23,2014Having the lenses of my favorite frames replaced was half the price of the cost quoted at my optician. I had my glasses back quicker than expected and communication was good every step of the way.
Michael Rhodes
Jul 22,2014My experience with this company was first class; a personalised service and an outstanding product their hallmark. The re glazing option is one I've only recently considered. I would certainly order from them again. A friendly and efficient service
John Harrold
Jul 16,2014No problems, pleasure to deal with, and good selection of designer glasses for both male and female.
163A Bonnington Road, EH6 5BQ, Edinburgh, GB
http://www.spectaclesdirect.co.uk
Christine
Oct 16,2014I initially phoned to enquire about replacement varifocal lenses for my frames. My lenses needed replacing because my perscription had changed and the lenses had become scratched. I explained that I only had this pait of glasses and would need them back quickly if possible. Spectacles Direct sent me a pre paid pack to put my glasses in, I returned with my perscription. The following morning I had a call from Spectacles Direct to confirm the quote given by phone and I paid for the lenses. The glasses arrived 5 working days later, the lenses are very good quality. My initial contact with the company was with Kirsty and follow up call was with Wayne - both were friendly and helpful. I would definitely recommend Spectacles Direct!