We were in great hands with Glenn and the team we made a purchase two years ago and having the same personal service with Glen and the team was fabulous. Everything well explained, test drive etc. Paperwork and complete ease of collection.
They made us feel welcome from the first meeting. Wes is very informative, my brother in law felt very comfortable talking to Wes, which was a relief as he suffers social Anxiety.. Thankyou
All the staff were extremely helpful and went out of their way to make sure we had a good understanding of how as much of the car tech etc worked as possible. Which hasn’t been my experience in the past with other car companies. We felt very comfortable and confident with our choice when we drove away from the garage. Also the best coffee I’ve had for a while too!!
Ben at Grimsby was fantastic. Nothing was too much trouble for him and he was very supportive, professional and patient with us. Thanks Ben Cheers Les Brewer
My experience was great Jake the salesman was fantastic he was professional,funny and very helpful I wanted a specific finance package and I got that with a very good team you've got Can't thank them enough
From the initial phonecall into the Cupra showroom and ongoing discussions with James Wynne the service was great. James really looked after us, as did the whole team. Fantastic, no pressure, experience and we love the new car!! Thanks again James, Simon and the team.
First time we have used Stoneacre Motors and I have to say, I was not disappointed. Reese was first class from the moment we walked into the showroom and his responses to our many questions were always handled in a timely manor. All other team members we encountered during our various visits were all very friendly, professional and courteous. Thank you Reece and we will see you again in a few years.
All the staff where really friendly and helpful. Gave them information on what I was looking for and they found the perfect car for me. Talked me through each step of the process and explained everything fully. I will not go to another garage after this. Thank you so much David, Hannah & Matty
Great experience buying our new car at stoneacre Durham many thanks to Faye for her help making this a stress free process
Massive shout out today to Mandy Davies, service department, Volvo Stockton. I was greeted with a huge smile. She then check my car in with great efficiency and knowledge. When the car was ready I received a polite phone call from her stating all was done. When collecting my car, Mandy explained everything clearly and took payment. She then took time to take me to my car and then shook my hand, again giving me a huge smile. Mandy Davies is a great asset to Stoneacre and I wish her well for the future. Well done Mandy and thank you. DG
Douglas. Fat-bob Brilliant service from the guys start to finish dropped my bike off in Scotland and made the experience effortless.
Customer service and communication from Arnas was brilliant from start to finish. Preview video before handover was a nice little surprise, it’s ‘the little things’. Whole experience, 5 stars all around.
The Rafale i really liked was a disgrace. Mucky and stuff all over, it was a demo the one of your staff was driving and sales knew I wanted to look at it, if your staff treat your cars that you want to sell then I don't want to know, Cars2 at Barnsley look better and are more friendly
Not right car
As always the staff are helpful and willing to give advice even after you’ve driven away Nothing is too much trouble
This is the second Volvo I have bought from Stoneacre Stockton, the management and staff are all fantastic especially Matthew Wright a young salesman who can’t do enough to help you out.
We were well looked after by the sales and handover team, Thank you
Very good expérience. Everything was explained clearly and the sales représentative was always available via phone or email to answer queries. I am happy with the car.
Cannot fault anything about dealing with Stoneacre Nissan in Hull. Communications with Jon was, at all times, excellent even though everything had to be conducted at 300 and even sometimes 2,000 miles away! I was kept appraised all the way through the process and the handover day went exactly to plan!
Spencer Pullin
Mar 30,2025Extremely helpful and committed to finding us the right car. There were a couple of issues that were out of their control but they handled it really well. Communication was great and the experience of collecting our new care was a pleasure. Many thanks to Ash, Joel and Joe