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Sureserve Energy Services delivers market leading smart metering services across the UK. Amongst our highly skilled, fully qualified and customer-centric engineers we offer solutions in all pressure tiers from low pressure up to intermediate pressure.
Reviews 721
Sh
Feb 17,2024Friendly and knew what he was doing
beth Finlay
Feb 16,2024Micheal Normington was our engineer cannot fault my experience with this lovely man he rang me the day before to make sure I was still ok with installation of my smart meter,then again this morning he was absolutely amazing with my autistic son most engineers I’ve had in the house normally ignore Logan but micheal talked him through everything that was going to happen we avoided a meltdown thanks to Micheal being so kind and understanding,I’d highly recommend Micheal for any job really hope it’s him doing my gas meter next he went above and beyond for us can’t thank him enough for his time and patience
Blessing Opatoyinbo
Feb 16,2024The representative Chris Wemyss who has come to check out my gas meter was very helpful with getting me informed on all I needed to know and how he handled the situation.
Chris
Feb 16,2024Michael Normington was polite, knowledgeable and efficient. Attended at the time slot at agreed upon time. Work was carried out in a timely manner.
Genesis Abreu
Feb 16,2024Micheal normington the engineer who installed our new metre was extremely helpful and pleasant. Very quck and tidy in his work
Tom Allardyce
Feb 16,2024Installer Jack Smith kept me informed when he would be at my property. He kept me informed of what he was doing and how long everything would take. Excellent Installer a credit to your company A++
A-M Jones
Feb 16,2024Chiz, the Engineer replaced our gas and electricity meters today afterbI reported the gas meter failing less than 12 hours' before to Octopus. The job was done quickly and professionally by Chiz. He was very polite and competent and respectful of our property. Exceptional standard of work and a great representative for the company ! Well done Chiz and many thanks again.
Danielle Quinn
Feb 16,2024We had Michael Normington for our engineer and he was great. He got straight to it and as the boiler is in my son's room he even got my son involved. My son is high functioning on the spectrum and can bee very chatty but Michael helped put me at ease having a joke with him and chatting to him. It helped I think, that he has the same name as my son. Thank you Michael x
Jayne
Feb 16,2024Michael Normington was polite and efficient, explained how to use my new meter and display, tidied up all waste and completed the job with an hour.
Patricia Saxon
Feb 16,2024I was visited today by Chris Wemyss and engineer from EDF. He rang to tell me when to expect him and arrived on the dot. I was impressed by his efficiency. He got the job done in good time and I now have a new smart meter at last. Many thanks
Shaz Simm
Feb 15,2024Had smart meter fitted today by Scottish Power engineer Michael Normington. Work carried out and completed quickly and tidily, everything explained in regards to using and getting the app and how the meter works in general.
Alan Johnson
Feb 15,2024The engineer called the night before and gave an approximate time and he turned up at that time. He was polite and professional and got the job done. He is a great representative for his company
Mrs Elaine Otoole
Feb 15,2024Chiz was an excellent example of good workmanship, he was polite, efficient, friendly and explained what he was doing, he did an excellent job.
Beccy Boydell
Feb 15,2024Matthew Smith carried out the smart meter fitting at my property with professionalism and courtesy. He was polite, considerate and efficient, explaining what he was doing at all stages. His run through of the smart meter device was very helpful, also.
Elaine Reid
Feb 14,2024Thank you very much Liam Andrew for your helpful smart meter installation,very friendly and informative.
Peter Grant
Feb 14,2024Our energy provider had arranged the appointment to install a smart meter. We were kept informed about the appointment and the installer, Liam Andrew phoned to confirm that he would be there at the agreed time. Liam was polite and competent and fitted the new meter. He made sure the system was working properly and that we were happy with how to use the system.
kerrie davies
Feb 14,2024Thank you Matthew Smith for sorting out my meters. After a year of trying to get it it sorted via utilita, Matt changed both meters and waited until the in home display was working. A nice genuine guy who certainly knew his job. Well done and thanks again Matt.
Nic
Feb 14,2024Thank you very much to Campbell Greer who travelled 4hours after 11pm to sort our broken prepayment meter. Was very helpful, informative and friendly, providing a quick service to ensure we didn't go without gas. Very grateful
Ruby Omoya
Feb 14,2024My experience with Micheal Normington was fantastic. He was really friendly, provided excellent service and even took the time for a nice chitchat. Highly recommended.
Unit 2, Craven Court, Willie Snaith Road., CB8 7FA, Newmarket, GB
https://www.sureserve.co.uk/sureserve-energy-services
Pat Macaskill
Feb 17,2024Cambell Greer was very efficient professional and explained everything.