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Surge Bikes is the perfect place to start your e-bike journey. Shop either online or at our Hampshire store. We stock a carefully curated range of e-bikes in all categories from Cube, GoCycle, Haibike, Mondraker, Orbea, Riese & Müller, Surge and Tern e-bikes. Test rides are always available in a safe environment across the full range of our e-bikes, including all Cube, Riese & Müller & Tern cargo bikes. We are particularly noted for our knowledge and range of cargo, mountain, trekking and road e-bikes, as well as for our outstanding coffee.
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Reviews 468
Ian Gray
Jul 15,2022Having finally decided after much deliberation to purchase an ORBEA GAIN M30 I contacted my local Orbea distributor (I live in Southend Essex) who reckoned that it could take several months to source. I came across Surge Bikes after that purely by way of an internet search and gave them a call. To my surprise they were not only able to supply from stock but told me that there were road & gravel versions available of which I had not been aware. They had the gravel version in my size already set-up so it was available for a test ride. I travelled to Basingstoke the following saturday and was attended by Michael who was not only extremely friendly but super knowlegeable. Michael ran through all of the features of the bike and the motor settings. We also ran through my particular requirements and i eventually opted for the road version. As this was in stock but not setup Michael arranged for it to be delivered to me. He assured me that it would be securely packaged and for sure it was !. Absolutely no chance of damages. They must get through hundreds of pallets plus miles of bubble wrap and plastic shrinkrap over the course of a year..... The bike itself is fantastic. It does exactly what I wanted & anticipated. I am very pleased and it was well worth the 200 mile round trip to benefit from the knowledge and professionalism of both Michael & Matt - not to mention the Surge Boost which was very welcome. I thoroughly recommend Surge Bikes
Elliott Ma
Jul 08,2022Extremely knowledgeable & great service
customer
Jul 05,2022Purchased this e-bike from Surge Bikes. Great price and quick delivery. What I really liked was that when I phoned I got through to a real person within a couple of rings. Matt was really helpful on the phone. The bike when it arrived was really well packaged and well built. Very happy with my purchasing experience. The bike is also a real joy to ride,
Laura
Jul 04,2022Surge Bikes are an excellent company to buy an electric bike from. This was a hassle free experience and the staff were very helpful and knowledgeable. I bought a Tern GSD and took advantage of their fantastic surge boost offer so got £520 of accessories with my bike. I was particularly impressed with the delivery, I live remotely and £100 for pallet delivery to a Scottish Island was very reasonable. I wouldn’t hesitate to use Surge Bikes again.
Mark Ward
Jun 25,2022Best place to go for an e-bike. These guys offer great advice with lots of patience. I bought my Obea Gain gravel bike from them a month ago and love it. The definitely got the right bike for what I was wanting. Their advice and service is refreshingly good, honest and lacking in any high sales tactics. They love their bikes and love their jobs and it shows.
Paul Barry-Walsh
Jun 23,2022I was very impressed with Surge bikes. They know their stuff and actually advised me to purchase a slightly less expensive model which saved me a couple of thousand pounds. They did what they promised to do and the bike was ready for pickup at the prescribed time.
Stephen
Jun 20,2022Tern GSD and Surge Bikes - 5 stars Matt@Surge was a terrific help in choosing the right bike and accessories. We love our new Tern GSD. I highly recommend Surge Bikes.
Linglong Yuan
Jun 18,2022The whole experience was absolutely great with Surge Bikes. Matt was very friendly and helpful in answering queries and questions. The HSD I purchased was perfectly delivered to my address in a very well protected form. There is nothing to worry about at Surge Bikes.
Umit Bititci
Jun 18,2022No hustle bike buying, excellent service. Bikes deliver ahead of time and in perfect condition. Delighted! We have been searching for two electric mountain bikes with a particular specification. We came across Surge Bikes on the web and they seemed to have the bikes we needed in stock. From the moment we contacted them to delivery of our bikes to Edinburgh their service has been faultless. Very nice people who are ultra-knowledgeable about the bikes they sell.
Christopher H
Jun 16,2022Superb aftercare as well, marks Matt and Surge Bikes out from the rest of the competition. Thanks Matt.
Steve Kelley
Jun 06,2022I was a little apprehensive about buying my Orbea Gain D40 online but I needn't have worried. I am very happy with the bike, Matt checked with me a couple of times to make sure that the size was correct for me. The bike was delivered quickly and very well packaged and I took advantage of the Surge Boost to treat myself to some accessories. I had a couple of problems with setting up the electronic side of things but got plenty of help and advice from Matt & Michael and the problems turned out to be pilot error on my part! Would definitely recommend.
KEITH
Jun 01,2022We ordered two Tern Vektron S10 folding electric bikes. We took advantage of the Surge boost discount to buy a third battery to enable very long rides. The bikes arrived on time and in perfect condition. We are delighted with the bikes. They are in fact better than we imagined. We dealt with Matt who was very helpful throughout the whole process and gave us good advice before and after the sale. We would thoroughly recommend Surge bikes.
customer
May 31,2022Fantastic experience from beginning to end. Their expertise helped me to select the right bike and accessories for my needs, taking full advantage of the Surge Boost. They delivered the bike rather than use a courier and provided a full run through of controls etc., which was really helpful. One part was delayed due to supply chain issues, which they sorted out and got delivered to me without any hassles. Just a joy to deal with and the bike is brilliant.
Gwyneth
May 31,2022The staff were extremely friendly and knowledgeable. They helped me make my choice of bike easy, and sorted all my accessories. Love my new bike,I can leave the car at home.
graham franks
May 31,2022Requested bike was prepared quickly for a test, and a second made available at short notice as the first wasn't quite suitable. Ultimately purchased an Orbea Gain M30. Very happy with the product and the service from Surge.
Simon
May 16,2022I recently purchased a Tern GSD from Surge Bikes. The customer service I received was absolutley first class. They couldn't have been more helpful. I thoroughly recommend them.
Steve
May 16,2022Great service from Matt , had to wait slightly longer than planned but this was due to the manufacture but was well communicated throughout , great experience and the surge bonus is fantastic
Andrew Badley
May 11,2022Extremely good experience with purchase and support, delivery was quick and handover demonstration was very useful. Highly recommended
Linda Valentine
May 11,2022Super happy with my bike all bought on line but Matt and workshop guy gave great advice and very very helpful when I had a problem on the orbea gain d40 with the dreaded pink light (that’s what it said on line!) but they resolved it for me and hopefully no more problems will arise!! Thanks guys super service and will definitely be back when I fed up of this one! 😃🤣
Unit 7C Cufaude Business Park, Cufaude Lane, RG26 5DL, Bramley, GB
http://surgebikes.co.uk
Russel Ridgley
Jul 18,2022Great e-bike shop. Super friendly, knowledgeable, helpful. Very enjoyable purchase of a fantastic bike!